David Barkholz

Information Technology and Labor Reporter

Address: 1155 Gratiot Ave.
48207-2997 Detroit, Mich.
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Phone: 313-446-6047
E-Mail: dbarkholz@crain.com

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Recent articles
Edmunds.com pulls anti-haggling ads after dealer complaints
4:00 pm U.S. ET | Oct. 23
Edmunds.com has pulled a YouTube ad campaign that spoofed price haggling but that dealers found offensive. ...

Dealers fume over new Edmunds videos that spoof price haggling
4:18 pm U.S. ET | Oct. 22 | UPDATED: 10/22/14 9:34 pm ET
New YouTube ads from Edmunds.com have provoked a backlash. Some dealers say the four videos perpetuate stereotypes of dealers as unscrupulous bargainers. ...

CarMax's U-turn: A return to Web leads
12:01 am U.S. ET | Oct. 20
Used-car powerhouse CarMax has begun posting vehicle inventory again on AutoTrader.com and Cars.com after a 16-month hiatus. ...

AutoNation won't up and quit 3rd parties
12:01 am U.S. ET | Oct. 20
Mike Maroone, COO of AutoNation Inc., said the dealership group intends to proceed cautiously in reducing its reliance on third-party online shopping sites. ...

Big-city store has a small-town mindset
12:01 am U.S. ET | Oct. 15
Schumacher European, a Mercedes-Benz dealership in Phoenix, is a big store in a major city. ...

TrueCar offers upfront pricing on document fees, dealer-added accessories
11:46 am U.S. ET | Oct. 15
TrueCar, bidding to increase transparency of vehicle transaction costs, said its 9,000 dealer franchisees agreed to reveal all vehicle accessory and nongovernmental docum ...

Why Dale Pollak recommends a call center that employs blind workers
6:42 am U.S. ET | Oct. 14
Near the end of a conference in Chicago, vAuto founder Dale Pollak made a very personal appeal to the 170 hand-picked dealers present. ...

Dealers split on value, effectiveness of Facebook advertising
12:01 am U.S. ET | Oct. 13
Fewer than 10 percent of the nation's 17,875 franchise dealers use Facebook advertising to any degree even though it's a fairly inexpensive way to get in front of shopper ...

In Chicago, Cox execs hear dealers' concerns -- and praise
10:26 pm U.S. ET | Oct. 9
vAuto's Access: Velocity conference has been an eye-opening experience for the senior management of Cox Automotive -- formerly the AutoTrader Group -- as well as the deal ...

Dealerships learn how to handle calls
12:01 am U.S. ET | Oct. 6
Phone calls into dealerships are soaring, and so is the need to reduce fumbled calls that are hurting sales and customer satisfaction. ...

Buffett, already an investor, doubles down on autos
12:01 am U.S. ET | Oct. 6
Warren Buffett's purchase of the Van Tuyl Group may be his first foray into auto retailing, but he already has bet heavily on the turnaround of General Motors. ...

Dealer software provider CDK goes public as it spins off from ADP
11:24 am U.S. ET | Oct. 1 | UPDATED: 10/1/14 5:20 pm ET - adds stock close
CDK Global, formerly ADP Dealer Services, went public Tuesday as part of being spun off by parent Automatic Data Processing Inc., CDK Global announced today. ...

UAW-Lear fight shows 2-tier's grip
12:01 am U.S. ET | Sept. 29
The UAW this summer vowed again to end the practice of paying workers in the same plant different wages for the same work. ...

L.A. retailer knows the value of a good name
12:01 am U.S. ET | Sept. 29
The adage that success is about "location, location, location" certainly applies to Honda of Los Angeles. But that was difficult to see three years ago. ...

Pay gap remains under Lear UAW contract after demise of two-tier wages
3:02 pm U.S. ET | Sept. 22 | UPDATED: 9/22/14 3:54 pm ET - adds revised wage figure
The UAW has ended two-tier wages for the majority of workers at a Lear seating plant in Indiana, but certainly not all. ...

AutoNation's brand building sets up more growth
12:01 am U.S. ET | Sept. 22
Mike Maroone, COO of AutoNation Inc., says the nation's largest dealership group is meeting the goals of a multiyear $100 million branding campaign. ...

JLR launches sites targeting certified-used shoppers
12:01 am U.S. ET | Sept. 22
Jaguar Land Rover has launched dedicated websites for shoppers of certified pre-owned vehicles as part of its effort to boost its dealers' used-vehicle sales and to prepa ...

3rd parties see their role sticking around
12:01 am U.S. ET | Sept. 22
Third-party online shopping sites are likely to continue influencing auto shoppers for the foreseeable future, despite pledges by dealership groups such as AutoNation Inc ...

Tier 2 wage fight at Lear moves to Detroit 3
12:01 am U.S. ET | Sept. 22
A new UAW contract that eliminates lower pay for new hires at a Lear Corp. ...

UAW local ratifies Lear contract ending 2-tier wages
7:45 pm U.S. ET | Sept. 21
UAW-represented employees at a Lear seat plant in Indiana ratified a new contract today ending a wage structure that pays new-hires less than their veteran colleagues. ...

Lear contract first step in eliminating two-tier wages, Canadian union chief says
12:01 am U.S. ET | Sept. 18
The head of Canada's largest auto worker union said a tentative UAW contract ending two-tier pay disparity at a Lear seat plant in Indiana was the first step in eliminati ...

Fla. M-B dealer e-validates contracts, gets paid fast
12:01 am U.S. ET | Sept. 17
Mercedes-Benz of Coral Gables rarely has to wait more than 24 hours to be paid by lenders that commit to finance the Florida store's loan and lease customers, said Scott ...

Dealers prying payments from some lenders
12:01 am U.S. ET | Sept. 17
Dealers are still seeing big differences in how quickly lenders pay them on contracts in transit, despite awareness and technology campaigns aimed at speeding payments to ...

Strike shows restless UAW is going after two-tier wage system
3:30 pm U.S. ET | Sept. 16
The word “strike” has returned to the UAW lexicon. The union struck on Saturday at a Lear plant in Indiana that makes seats for Ford's Chicago Assembly Plant. ...

UAW deal with Lear would shed two-tier wages at Ind. plant
10:16 pm U.S. ET | Sept. 15
The agreement that ended a one-day strike at a Lear seat plant supplying Ford in Chicago would get rid of a wage structure that pays new-hires less than their veteran col ...

Special Report
How #1 store scores with employees

How #1 store scores with employees

Texas dealer Greg May encourages staffers to provide input and solve problems on their own. Mon., October 20
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