Jamie LaReau

Retail / F&I Reporter

Address: 1155 Gratiot Ave.
48207-2997 Detroit
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Phone: 313-446-1637
E-Mail: jlareau@crain.com

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Recent articles
Family feud disrupts DARCARS
12:01 am U.S. ET | Jan. 26
Tamara Darvish, a well-known face of the DARCARS dealership group, filed a lawsuit against her father, John Darvish Sr., and the company he founded. ...


Sales staff certification gets a new twist
12:01 am U.S. ET | Jan. 26
FCA US wants better performing dealerships with lower sales staff turnover and top-notch experts who reach out to potential customers. ...


George Soros' Wall Street fund shops for dealership groups
10:30 pm U.S. ET | Jan. 24 | UPDATED: 1/25/15 11:38 am ET - adds details
Wall Street fund Soros Fund Management wants to partner in, invest in or outright buy a large auto dealership group, according to four sources familiar with the situation ...


Getting creative to get noticed at NADA
5:53 pm U.S. ET | Jan. 24
Big vendors can afford the big bucks. But smaller outfits need to think outside the box if they want to get noticed by as many attendees for as few dollars as possible. H ...


At Miami store, no more 'beat up' customers
2:00 pm U.S. ET | Jan. 24
F&I managers at Dadeland Dodge-Chrysler-Jeep in Miami are responsible for the gross profits from both vehicle sales and F&I and handle vehicle purchase negotiations with ...


AutoNation aims to beef up service
2:00 pm U.S. ET | Jan. 24
AutoNation Inc., the nation's largest dealership group, plans to expand its service business by year end, adding 400 technicians and increasing its express service operat ...


Miller learned from his dad and learned how to delegate
2:00 pm U.S. ET | Jan. 24
Greg Miller, 48, learned a lot about the car business from his father, Larry H. Miller. But he is a very different leader from his dad. ...


MTV study finds Gen Y wants cars -- and a better buying process
4:00 pm U.S. ET | Jan. 23
Many millennials really do like cars and strive to own one. But they’d like the car buying process to take less time, be more transparent, offer more affordable cus ...


Call center keeps the service bays packed
2:00 pm U.S. ET | Jan. 23
Dealer Jeff Proctor endured a year of anger from service advisers after he gave their job of scheduling service work to a newly created call center. ...


DARCARS' new leadership regroups to grow in U.S., beyond
2:00 pm U.S. ET | Jan. 23
DARCARS has bought limited rooftops over the past 10 years, but Darvish intends to double the company's size -- whether through acquisitions or revenue or both -- in the ...


'We feel very good about 2015'
3:47 pm U.S. ET | Jan. 22
It is party time for U.S. car dealers in the short term. But don't get complacent. ...


Hidden cameras save dealership thousands
12:00 pm U.S. ET | Jan. 22
Service Manager Jeff Sterry spends next to nothing to repair damages that customers say his shop caused to their cars. That's because, despite the customers' claims, his ...


What's an F&I pro worth?
12:00 pm U.S. ET | Jan. 22
On average, F&I managers earn fatter paychecks than people in any other key dealership position except the general manager, according to the 2013 NADA Dealership Workforc ...


Dealership of the future adds tech, comfort and cuts time
12:01 am U.S. ET | Jan. 19
There's value in the traditional brick-and-mortar dealership showroom, industry experts say -- but it must evolve. ...


What's in store? Bricks, clicks working together
12:01 am U.S. ET | Jan. 19
Automakers and retailers agree: A dealership's digital and brick-and-mortar operations must align more closely in the future. ...


What keeps leadership dealers awake at night?
12:01 am U.S. ET | Jan. 17
Even in good times, there are things that will keep most dealers awake at night. ...


Chrysler exec sees dealerships, operations evolving
12:01 am U.S. ET | Jan. 17
As brick-and-mortar dealerships evolve, other operational changes might come, too, requiring alterations in franchise laws and automakers’ policies, especially in u ...


Top dealers dish on their show favorites
11:30 am U.S. ET | Jan. 13
The outgoing National Automobile Dealers Association chairman, Forrest McConnell, and the incoming one, Bill Fox, share a passion: the Acura NSX supercar. ...


The cars at the auto show are not for sale, but other stuff is
9:48 am U.S. ET | Jan. 13
I like to shop. So when I saw some bling on the concourse in Detroit's Cobo Center, I took a detour from my auto show duties. Meet Detroit's Shinola. ...


Sloppiness with sensitive info can be costly
12:01 am U.S. ET | Jan. 12
Experts say many dealerships do not do enough to protect customer paperwork in the showroom or to secure their data management system from infiltration. ...


Tammy Darvish sues father, DARCARS in ownership dispute
12:15 pm U.S. ET | Jan. 10
Tammy Darvish, the well-known face of DARCARS Automotive Group, is suing her father, John Darvish Sr., and the company he founded, after being left out of the dealership ...


F&I manager welcomes dogs, closes deals
11:30 am U.S. ET | Jan. 7
At some Subaru dealerships, the staff goes all out to help customers finalize and finance a new-car deal, including dog sitting. ...


Dealer adds quick bays, buzzers to speed service
12:01 am U.S. ET | Jan. 5
Honda dealer Greg May decided to follow American Honda Motor Co.'s advice and add service bays and make other improvements to his service department. ...


Toyota, dealers get pop culture boost on 'Modern Family'
4:23 pm U.S. ET | Dec. 11
Pop culture can have a powerful impact on social perceptions. In which case, the TV show “Modern Family” on ABC polished the tarnished image of the modern car ...


F&I jobs hold a powerful lure for women
11:00 am U.S. ET | Dec. 10
It seems women are keen to work in the finance and insurance department. In fact, F&I has the highest percentage of women employees in a dealership, after the office/admi ...


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Ryan Hunter-Reay races to Indy 500 winner’s circle

Ryan Hunter-Reay races to Indy 500 winner’s circle

BorgWarner’s video montage highlighting 2014 Indianapolis 500 winner Ryan Hunter-Reay. Thu., January 15
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