Jamie LaReau

Retail / F&I Reporter

Address: 1155 Gratiot Ave.
48207-2997 Detroit
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Phone: 313-446-1637
E-Mail: jlareau@crain.com

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Recent articles
GM sets up new parts-ordering system for recall repairs
4:10 pm U.S. ET | April 16
GM today gave its dealers a revised ordering process that the retailers said should speed the shipment of parts, ease repairs and ensure the job gets done right. ...


GM will update dealers Wednesday on recall parts status
4:10 pm U.S. ET | April 15
General Motors told dealers it will hold a Web conference on Wednesday to update them on the status of parts needed to repair millions of small cars recalled for faulty i ...


Battered doorstop makes the pitch: Get wheel protection
12:01 am U.S. ET | April 14
Finance and insurance professionals say sales of tire-and-wheel protection policies were higher in the first few months of 2014 than they were in 2013 as motorists conten ...


Dealers see parts trickle in for recall repairs
4:14 pm U.S. ET | April 11
Most General Motors dealers continue to wait as parts that were expected to arrive this week to repair faulty ignitions on millions of recalled small cars only trickle in ...


Mustang made Galpin Motors a power player
8:32 am U.S. ET | April 11
In early 1964, Galpin Motors was a small dealership with a two-car showroom in San Fernando, Calif., northwest of Los Angeles. Then the Mustang thundered into the Ford li ...


Subaru-sponsored study identifies safe dog harness
6:21 pm U.S. ET | April 10
In the book Citizen Canine, author David Grimm examines whether dogs are on the edge of becoming legal “persons” in this country. ...


GM dealers field calls, manage inventory while waiting for recall parts
4:12 pm U.S. ET | April 8
General Motors estimates repairs to 2.6 million small cars affected by a massive recall will not start until next week -- not this week as originally expected. ...


Rick Wagoner: Amiable introvert in extrovert's job
12:01 am U.S. ET | March 31
General Motors' former CEO Rick Wagoner was undoubtedly the Sisyphus of the auto industry. ...


Don't promise a customer what you can't deliver
1:14 pm U.S. ET | March 28
Former New York City Mayor Rudy Giuliani once said that to succeed, it is best to “under-promise and over-deliver.” Many dealers do a stellar job of over-deli ...


Massachusetts dealership settles with the FTC over deceptive ads
11:27 am U.S. ET | March 24
Courtesy Auto Group of Massachusetts agreed to resolve FTC charges that the dealership violated the FTC Act by deceptively advertising that consumers could lease a vehicl ...


DCH program aims to hire, promote women
12:01 am U.S. ET | March 24
DCH Auto Group is focused on recruiting and training more female employees. In late 2012, the South Amboy, N.J. ...


More women find careers in service lanes
12:01 am U.S. ET | March 24
A small but growing number of women are finding a career in the service lanes of car dealerships. ...


What's an F&I pro worth?
12:01 am U.S. ET | March 10
On average, F&I managers earn fatter paychecks than people in any other key dealership position except the general manager, according to the 2013 NADA Dealership Workforc ...


AutoNation aims to beef up service
12:01 am U.S. ET | March 3
AutoNation Inc., the nation's largest dealership group, plans to expand its service business by year end, adding 400 technicians and increasing its express service operat ...


Lithia, Sonic: Service is key to '14 growth
12:01 am U.S. ET | Feb. 24
Lithia and Sonic Automotive, the nation's third-largest dealership group, see significant opportunities for revenue growth this year by improving customer experience and ...


Lithia reports 38% rise in Q4 net income on better cost controls
10:49 am U.S. ET | Feb. 19 | UPDATED: 2/19/14 3:04 pm ET - adds DeBoer interview
Lithia Motors today reported a 38 percent gain in fourth-quarter net income along with the highest annual revenue in company history, as it credited continued cost contro ...


Group 1 warns weather will dent 1st-quarter sales, profits
5:33 pm U.S. ET | Feb. 18
Group 1, citing severe winter weather that has forced stores to close and showroom traffic to decline, warned Tuesday that its first-quarter earnings will come in lower t ...


U.S. dealership count remains flat, throughput soars
2:00 pm U.S. ET | Feb. 17
The number of dealerships in the United States last year remained relatively flat, with pockets of increases. ...


How 2 stores settled FTC bad-ad cases
12:01 am U.S. ET | Feb. 17
These are some of the steps two dealerships have taken since settling charges with the Federal Trade Commission alleging deceptive advertising. ...


Public retailers scout for U.S. stores
12:01 am U.S. ET | Feb. 17
Public retailers Group 1 Automotive Inc. and Asbury Automotive Group see opportunities to buy more U.S. dealerships this year and are wasting no time getting started. ...


Penske reports record net income for Q4 and year
11:47 am U.S. ET | Feb. 13 | UPDATED: 2/13/14 4:46 pm ET - adds details, background
Penske Automotive Group reported its highest fourth-quarter and full-year net income in company history, driven by higher retail sales and cost controls. For the fourth q ...


Off-site prep lifts used-car grosses
12:01 am U.S. ET | Feb. 10
A onetime chicken hatchery is the secret to dealer Chris Gaunce's booming used-car business. ...


Group 1's Q4 net income, revenue rise despite challenges
9:09 am U.S. ET | Feb. 5 | UPDATED: 2/5/14 1:49 pm ET - new story
Group 1 Automotive said today its fourth quarter and 2013 net income and revenue grew despite challenges to new- and used-vehicle profits in the United States. ...


Why DCH Auto Group’s overhaul should give all dealers pause
2:40 pm U.S. ET | Jan. 29
When the vice chairman of a large dealership group says the company’s business model is “outdated,” you listen. ...


Targeted messages yield sales results
12:01 am U.S. ET | Jan. 27
Dealers are taking a more targeted approach, reaching out personally to consumers who might be in the market for a new vehicle. ...


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How a Texas Toyota store solved used-car-supply challenge

How a Texas Toyota store solved used-car-supply challenge

Mike Shaw Toyota in Corpus Christi, Texas, needed more used cars. But driving 150 miles to the nearest auction was time-consuming and costly. Mon., April 14
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