Arlena Sawyers

Used Cars and Auctions Reporter

Address: 1155 Gratiot Ave.
48207-2997 Detroit
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Phone: 313-446-0380
E-Mail: asawyers@crain.com

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Recent articles
Popping the subprime bubble myth
12:01 am U.S. ET | Nov. 24
There is no subprime auto loan bubble, darn it. ...


Cardinale group makeover flexes digital muscle
12:01 am U.S. ET | Nov. 24
In 2008, the recession was raging, and dealer Joe Cardinale decided to make some changes. ...


Structural damage or fender bender?
12:01 am U.S. ET | Nov. 24
TrueFrame will inspect any vehicle, at a dealership's request, that has an accident on its history report. TrueFrame issues its own report if the vehicle passes its cosme ...


Next phase of multiplatform sales? Hold your horses
12:01 am U.S. ET | Nov. 24
Remarketers, auto dealers and others had hoped to hear at a remarketing conference this month about when the next stage in online multiplatform auction selling would arri ...


Popping the subprime bubble myth
12:01 am U.S. ET | Nov. 19
There is no subprime auto loan bubble, darn it. That message came through loud and clear in session after session during the recent Used Car Week conference sponsored in ...


Financial openness can beat the lowest pricing, dealer says
12:01 am U.S. ET | Nov. 17
Customers who apply for vehicle financing on driversselect.com get real information about interest rates, down payments and monthly payments that holds up once they arriv ...


How remarketers get the most from off-lease vehicles
12:01 am U.S. ET | Nov. 17
With the number of off-lease vehicles returning to the market expected to rise steadily and sharply over the next several years, automakers say it is crucial to have prog ...


Online financial transparency trumps lowest price, dealer says
10:00 am U.S. ET | Nov. 12
Customers who apply for vehicle financing on driversselect. ...


Costco-GM promo moves more metal
12:01 am U.S. ET | Nov. 10 | UPDATED: 11/12/14 12:39 pm ET - correction
A promotion between GM and Costco Wholesale Corp.'s auto-sales arm helped three GM trucks make the list of most-requested vehicles for dealership referrals among the ware ...


Shoppers willing to pay smaller certified-used premium, study shows
12:01 am U.S. ET | Nov. 10
New-car shoppers in AutoTrader.com's 2014 Certified Pre-Owned Study said they are willing to pay a $2,032 premium for a certified used vehicle, vs. one that isn't. ...


Auto vet Joe Herman dies at 72
12:01 am U.S. ET | Nov. 10
Joe Herman had a knack for knowing people from all walks of the automotive industry, said Greg Goodwin, CEO of Kuni Automotive in Vancouver, Wash. ...


Rising off-lease volume hits ADESA lanes
12:01 am U.S. ET | Nov. 10
The number of vehicles sold at ADESA's physical auctions rose 4 percent in the third quarter as a much-anticipated rising volume of off-lease vehicles began to be felt in ...


ADESA doubles Q3 profits on growing auction volume
2:29 pm U.S. ET | Nov. 5
KAR Auction Services, parent of ADESA, said its third-quarter net income more than doubled to $47 million from $22 million a year earlier, on revenues that increased 10 p ...


Avis Budget reduces exposure to used prices
12:01 am U.S. ET | Nov. 3
Avis Budget Group Inc. plans to reduce its exposure to falling used-vehicle prices by shifting more of the financial responsibility for remarketing its retired vehicles o ...


GM, Chevy store settle 'sham' sales lawsuit
12:01 am U.S. ET | Nov. 2
GM and an Iowa Chevrolet dealership have settled a lawsuit that accused the dealership of engaging in "widespread fraudulent and unlawful conduct" to report "sham" new-ve ...


Q auto's sales strategy: 1 person, 1 price
12:01 am U.S. ET | Oct. 27
Casey Coffey said the goal at Q auto -- Asbury Automotive Group Inc.'s new line of used-only dealerships -- is to stock an array of quality used vehicles and make quick, ...


Surge of used cars stings
12:01 am U.S. ET | Oct. 27
A rising supply of used vehicles, particularly late-model cars and trucks coming off lease, already is hitting some companies in their pocket books. That supply -- and th ...


GM plans to build on growth of minority-owned stores
12:01 am U.S. ET | Oct. 27
General Motors added 21 minority-owned dealerships to its network so far this year, with plans to add a "couple more" this month and perhaps more by year end, said Eric P ...


M-B captive hikes online sales of off-lease cars
12:01 am U.S. ET | Oct. 27
An enhancement to Mercedes-Benz Financial Services' 24/7 online remarketing tool has helped the captive finance company boost online sales of off-lease vehicles to dealer ...


Rick Case to sell first N.A. 2015 Alfa Romeo 4C for charity's sake
4:09 pm U.S. ET | Oct. 24
The first new Alfa Romeo to be sold in this country in 20 years will be auctioned next week for charity. That's thanks to Rick and Rita Case, owners of Rick Case Automoti ...


NAMAD's 2nd film chronicles history for next generation
12:01 am U.S. ET | Oct. 20
The nation's largest minority dealership group has released the second in what it hopes will be a series of documentaries chronicling the history of minority dealers in t ...


Giving employees a meal and much more
12:01 am U.S. ET | Oct. 15
Steve Krohn believes there are many ways to reward employees for a job well done. ...


Hyundai makes diversity key part of business plan
6:55 pm U.S. ET | Oct. 13
Under CEO Dave Zuchowski, Hyundai Motor America has made diversity a key objective of the company's business plans with clear-cut goals in areas such as hiring, the autom ...


Dealership consolidation is coming -- but how fast and how much?
12:01 am U.S. ET | Oct. 13
Dealership consolidation is expected to accelerate as Warren Buffett's entry into automotive retailing attracts more buyers, observers said. ...


Pickups defy fall in used-vehicle prices
1:59 pm U.S. ET | Oct. 10
In September, overall used-vehicle prices fell for the fifth month in a row, but prices of used pickups rose sharply. It’s all part of a healthy overall market, sai ...


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How 3 dealerships are connecting with tech-savvy shoppers

How 3 dealerships are connecting with tech-savvy shoppers

Three dealers have found ways to forge bonds with car shoppers who are short on time and long on Web smarts. A Honda store has mobilized a young sales team hired from Starbucks and Best Buy. Mon., November 17
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