Arlena Sawyers

Used Cars and Auctions Reporter

Address: 1155 Gratiot Ave.
48207-2997 Detroit
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Phone: 313-446-0380
E-Mail: asawyers@crain.com

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Recent articles
Q auto's sales strategy: 1 person, 1 price
12:01 am U.S. ET | Oct. 27
Casey Coffey said the goal at Q auto -- Asbury Automotive Group Inc.'s new line of used-only dealerships -- is to stock an array of quality used vehicles and make quick, ...


Surge of used cars stings
12:01 am U.S. ET | Oct. 27
A rising supply of used vehicles, particularly late-model cars and trucks coming off lease, already is hitting some companies in their pocket books. That supply -- and th ...


GM plans to build on growth of minority-owned stores
12:01 am U.S. ET | Oct. 27
General Motors added 21 minority-owned dealerships to its network so far this year, with plans to add a "couple more" this month and perhaps more by year end, said Eric P ...


M-B captive hikes online sales of off-lease cars
12:01 am U.S. ET | Oct. 27
An enhancement to Mercedes-Benz Financial Services' 24/7 online remarketing tool has helped the captive finance company boost online sales of off-lease vehicles to dealer ...


Rick Case to sell first N.A. 2015 Alfa Romeo 4C for charity's sake
4:09 pm U.S. ET | Oct. 24
The first new Alfa Romeo to be sold in this country in 20 years will be auctioned next week for charity. That's thanks to Rick and Rita Case, owners of Rick Case Automoti ...


NAMAD's 2nd film chronicles history for next generation
12:01 am U.S. ET | Oct. 20
The nation's largest minority dealership group has released the second in what it hopes will be a series of documentaries chronicling the history of minority dealers in t ...


Giving employees a meal and much more
12:01 am U.S. ET | Oct. 15
Steve Krohn believes there are many ways to reward employees for a job well done. ...


Hyundai makes diversity key part of business plan
6:55 pm U.S. ET | Oct. 13
Under CEO Dave Zuchowski, Hyundai Motor America has made diversity a key objective of the company's business plans with clear-cut goals in areas such as hiring, the autom ...


Dealership consolidation is coming -- but how fast and how much?
12:01 am U.S. ET | Oct. 13
Dealership consolidation is expected to accelerate as Warren Buffett's entry into automotive retailing attracts more buyers, observers said. ...


Pickups defy fall in used-vehicle prices
1:59 pm U.S. ET | Oct. 10
In September, overall used-vehicle prices fell for the fifth month in a row, but prices of used pickups rose sharply. It’s all part of a healthy overall market, sai ...


NADA economist doubts sales over 17 million will last
1:09 pm U.S. ET | Oct. 10
New light-vehicle sales will top 16 million units annually in the United States at least until 2018 but won't reach the heights some forecasters -- and automakers -- are ...


Landers starts up another dealership group
12:01 am U.S. ET | Oct. 6
Longtime Arkansas dealer Steve Landers said he simply likes to build dealership groups. ...


Test offers off-lease Toyotas
12:01 am U.S. ET | Oct. 6
Toyota Financial Services is testing a program that offers off-lease vehicles for sale to dealers outside its franchise network while the vehicles are still sitting on th ...


Van Tuyl grew from 1 store to a colossus
12:01 am U.S. ET | Oct. 6
The Van Tuyl Group of Phoenix, the nation's fifth-largest dealership group and the largest privately held one, had humble beginnings. ...


AutoGrade schools the auction industry
12:01 am U.S. ET | Sept. 29
Adopted by the nation's largest auction companies and endorsed by NAAA, AutoGrade is an electronic vehicle-condition reporting system that is being touted as a way to red ...


Share of CarMax sales financed with subprime loans declines
12:01 am U.S. ET | Sept. 24
The percentage of CarMax vehicles purchased with loans from lenders that specialize in subprime loans dropped almost 5 percentage points in the company’s fiscal qua ...


Honda, GM crack down on certified-used rule benders
12:01 am U.S. ET | Sept. 22
Honda and GM, among others, are closely monitoring dealerships' compliance with certified used-vehicle programs -- and cracking down on rule breakers. ...


New NAAA chief steps in as volume steps up
12:01 am U.S. ET | Sept. 22
The past few years have been rough for the auto auction industry. But things are looking up, said Ellie Johnson, president-elect of the National Auto Auction Association. ...


Manheim rolls out program that lets dealers return vehicles
12:15 pm U.S. ET | Sept. 11 | UPDATED: 9/12/14 11:23 am ET - adds link, detail
Dealers who buy almost any vehicle at a Manheim auction location also can purchase the right to return those vehicles for any reason for up 21 days or 500 miles, whicheve ...


Wholesale used prices down for 4th straight month, Manheim Index shows
3:34 pm U.S. ET | Sept. 8
Wholesale prices of used-vehicles declined for the fourth consecutive month in August, according to the Manheim Used Vehicle Index released today. ...


Costs add up as companies forced to park recalled vehicles
12:01 am U.S. ET | Aug. 25
Through July, the cost of the recalls to Avis Budget Group Inc. was at least an "eight-digit number," said CEO Ronald Nelson. ...


Manheim enters high-tech lane
12:01 am U.S. ET | Aug. 25
Manheim, the nation's largest auto-auction company, is spending $100 million over three years to give every aspect of its operations a high-tech makeover. ...


Falling used-vehicle values threaten recovery
12:01 am U.S. ET | Aug. 18
The long-awaited decline in used-vehicle prices has finally arrived, only it may turn out to be steeper drop and a bigger threat to the overall market than almost anyone ...


High-tech toys drive service contract sales
12:01 am U.S. ET | Aug. 11
In-vehicle, high-tech toys and consumers' urge to protect them are driving sales of extended service contracts, some finance and insurance professionals say. ...


Minority dealers still don't reflect minority purchases
12:01 am U.S. ET | Aug. 11
Today, Prestige CEO Greg Jackson owns four dealerships in southeastern Michigan that sold 10,177 new Cadillac, Ford, Toyota and Mercedes-Benz vehicles last year. ...


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Track, tech events draw crowds to Hoffman stores

Track, tech events draw crowds to Hoffman stores

Hoffman Auto Group holds more than 100 elaborate events annually to attract and retain customers. Some buyers zip around a racetrack in Porsches at 130 mph. Mon., October 27
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