Porsche tops key U.S. quality study for 2nd straight year
Porsche was No. 1 in J.D. Power's Initial Quality Study in the United States for the second year in row, extending its lead over rivals compared with last year. Jaguar was No. 2, rising up from ninth place in 2013. Lexus rounded out the top three.
The 2014 Initial Quality Study is based on feedback from more than 86,000 buyers and lessees of new 2014 model year vehicles after 90 days of ownership. The study was conducted from February to May of this year.
Quality scores in the study are determined by the number of problems experienced per 100 vehicles, with lower scores signaling higher quality (see chart below).
Porsche had 74 problems per 100 vehicles, down from 80 problems in 2013. This year the difference between Porsche and its closest competitor was 13 problems while in 2013 it was 10 problems. Jaguar was second with 87 problems, a big improvement over last year when its cars had 104 problems per 100 cars.
Lexus was third for the second-straight year. The Toyota-owned luxury brand reduced its problems to 92 per 100 cars from 94 the year before.
Hyundai rose to fourth place from 10th last year by cutting its problems to 94 from 106. Toyota ranked fifth this year, up from No. 7 in 2013.
Porsche achieved the top award for its 911 model in the category mid-sized premium sport car and for the Boxster convertible in the compact premium sporty car class. The automaker’s Panamera was No. 1 in the large premium category, while the Cayenne took second place in the mid-sized premium SUV class.
“These rankings are an encouraging confirmation to continue our quality-led growth plans,“ Porsche CEO Matthias Mueller said in a statement.
Jaguar, which retained a top 10 ranking in the study for the third consecutive year, achieved second place in the mid-sized premium sports car category for its F-Type.
Vince Bond Jr. contributed to this report
|Problems per 100 vehicles|
|Top three models per car segment|
|Small Car||Hyundai Accent||Mazda MAZDA2||Kia Rio|
|Compact Car||Hyundai Elantra||Toyota Corolla||Honda Civic|
|Compact Premium Car||Lexus ES||Acura TL||Acura ILX (tie)|
|BMW 4 Series (tie)|
|Compact Sporty Car||Mazda MX-5 Miata||Volkswagen GTI||Scion tC|
|Compact Premium Sporty Car||Porsche Boxster||Porsche Cayman||Nissan Z|
|Midsize Car||Chevrolet Malibu||Hyundai Sonata||Toyota Camry|
|Midsize Sporty Car*||Dodge Challenger||Chevrolet Camaro|
|Midsize Premium Car||Hyundai Genesis||Lincoln MKS||BMW 6 Series (tie)|
|Lexus GS (tie)|
|Mercedes-Benz CLS-Class (tie)|
|Midsize Premium Sporty Car*||Porsche 911||Jaguar F-Type|| |
|Large Car||Kia Cadenza||Nissan Maxima||Toyota Avalon|
|Large Premium Car||Porsche Panamera||Lexus LS||Hyundai Equus|
|Top three models per SUV, MPV, van, pickup segments|
|Small SUV||Buick Encore (tie)|
|Kia Sportage (tie)|
|Nissan Juke (tie)|
|Compact SUV||GMC Terrain||Chevrolet Equinox||Toyota FJ Cruiser|
|Compact Premium SUV||Infiniti QX50||BMW X3||Audi Q5|
|Compact MPV||Mazda MAZDA5||Kia Soul||Ford C-Max|
|Midsize SUV||Ford Edge||Hyundai Santa Fe (tie)|
|Nissan Murano (tie)|
|Midsize Premium SUV||Lincoln MKX||Porsche Cayenne||Infiniti QX70|
|Midsize Pickup||Honda Ridgeline||Nissan Frontier (tie)|
|Toyota Tacoma (tie)|
|Minivan||Chrysler Town & Country||Toyota Sienna||Dodge Grand Caravan|
|Large SUV||Chevrolet Suburban (tie)||Chevrolet Tahoe|
|GMC Yukon (tie)|
|Large Premium SUV*||Infiniti QX80||Cadillac Escalade|
|Large Light Duty Pickup||Ford F-150 LD||Toyota Tundra||Ram 1500 LD|
|Large Heavy Duty Pickup*||Chevrolet Silverado HD||GMC Sierra HD|
|* No other model in this segment performs above segment average.|
|Note: For a segment award to be issued, there must be at least three models with 80 percent of market sales in any given award segment. In the city car segment, these criteria were not met, so no award has been presented.|
|Source: J.D. Power Initial Quality Study|