Porsche tops key U.S. quality study for 2nd straight year

The 911 is one of the models that helped Porsche take the top spot in the influential U.S. survey.
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Porsche was No. 1 in J.D. Power's Initial Quality Study in the United States for the second year in row, extending its lead over rivals compared with last year. Jaguar was No. 2, rising up from ninth place in 2013. Lexus rounded out the top three.

The 2014 Initial Quality Study is based on feedback from more than 86,000 buyers and lessees of new 2014 model year vehicles after 90 days of ownership. The study was conducted from February to May of this year.

Quality scores in the study are determined by the number of problems experienced per 100 vehicles, with lower scores signaling higher quality (see chart below).

Porsche had 74 problems per 100 vehicles, down from 80 problems in 2013. This year the difference between Porsche and its closest competitor was 13 problems while in 2013 it was 10 problems. Jaguar was second with 87 problems, a big improvement over last year when its cars had 104 problems per 100 cars.

Lexus was third for the second-straight year. The Toyota-owned luxury brand reduced its problems to 92 per 100 cars from 94 the year before.

Hyundai rose to fourth place from 10th last year by cutting its problems to 94 from 106. Toyota ranked fifth this year, up from No. 7 in 2013.

Porsche achieved the top award for its 911 model in the category mid-sized premium sport car and for the Boxster convertible in the compact premium sporty car class. The automaker’s Panamera was No. 1 in the large premium category, while the Cayenne took second place in the mid-sized premium SUV class.

“These rankings are an encouraging confirmation to continue our quality-led growth plans,“ Porsche CEO Matthias Mueller said in a statement.

Jaguar, which retained a top 10 ranking in the study for the third consecutive year, achieved second place in the mid-sized premium sports car category for its F-Type.

Vince Bond Jr. contributed to this report

J.D. Power IQS results
Problems per 100 vehicles
Porsche74
Jaguar87
Lexus92
Hyundai94
Toyota105
Chevrolet106
Kia106
BMW108
Honda108
Lincoln109
Audi111
Chrysler111
Cadillac115
Mercedes-Benz115
Volvo115
Ford116
GMC116
Ram116
Industry Average116
Buick120
Nissan120
Dodge124
Land Rover127
Infiniti128
Volkswagen128
Acura131
Mini133
Subaru138
Mazda139
Scion140
Mitsubishi145
Jeep146
Fiat206
  
Top three models per car segment
 Highest Ranked:  
Small CarHyundai AccentMazda MAZDA2Kia Rio
Compact CarHyundai ElantraToyota CorollaHonda Civic
Compact Premium CarLexus ESAcura TLAcura ILX (tie)
   BMW 4 Series (tie)
Compact Sporty CarMazda MX-5 MiataVolkswagen GTIScion tC
Compact Premium Sporty CarPorsche BoxsterPorsche CaymanNissan Z
Midsize CarChevrolet MalibuHyundai SonataToyota Camry
Midsize Sporty Car*Dodge ChallengerChevrolet Camaro 
Midsize Premium CarHyundai GenesisLincoln MKSBMW 6 Series (tie)
   Lexus GS (tie)
   Mercedes-Benz CLS-Class (tie)
Midsize Premium Sporty Car*Porsche 911Jaguar F-Type  
Large CarKia CadenzaNissan MaximaToyota Avalon
Large Premium CarPorsche PanameraLexus LSHyundai Equus
    
Top three models per SUV, MPV, van, pickup segments
 Highest Ranked:  
Small SUVBuick Encore (tie)  
 Kia Sportage (tie)  
 Nissan Juke (tie)  
Compact SUVGMC TerrainChevrolet EquinoxToyota FJ Cruiser
Compact Premium SUVInfiniti QX50BMW X3Audi Q5
Compact MPVMazda MAZDA5Kia SoulFord C-Max
Midsize SUVFord EdgeHyundai Santa Fe (tie) 
  Nissan Murano (tie) 
Midsize Premium SUVLincoln MKXPorsche CayenneInfiniti QX70
Midsize PickupHonda RidgelineNissan Frontier (tie) 
  Toyota Tacoma (tie) 
MinivanChrysler Town & CountryToyota SiennaDodge Grand Caravan
Large SUVChevrolet Suburban (tie)Chevrolet Tahoe 
 GMC Yukon (tie)  
Large Premium SUV*Infiniti QX80Cadillac Escalade 
Large Light Duty PickupFord F-150 LDToyota TundraRam 1500 LD
Large Heavy Duty Pickup*Chevrolet Silverado HDGMC Sierra HD 
    
* No other model in this segment performs above segment average.
Note: For a segment award to be issued, there must be at least three models with 80 percent of market sales in any given award segment. In the city car segment, these criteria were not met, so no award has been presented.
Source: J.D. Power Initial Quality Study

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