One of the several lessons I learned from a flat-tire experience last week was be more aware of my warranty. But an occasional reminder from the dealership or automaker that summarizes common occurrences the warranty covers would go a long way, giving customers more peace of mind and improving their relationships.
Last month 15 state attorneys general filed an amicus brief supporting the call to restructure the Consumer Financial Protection Bureau. Attorneys general often pride themselves on being the voice and advocate of the consumer, so criticizing a group that claims to fight for consumer protection appears out of character. Even so, the situation sheds even more light on the unusual set up of the CFPB.