Mouse that roared: Porsche hires Disney for training

Exciting customers is about to become more than a mission statement at Porsche Cars North America.

| UPDATED: 3/24/17 10:31 pm ET - corrected
Calif. upholds Obama emissions rules, setting up clash with EPA over mpg targets

California approved light-vehicle pollution targets that the Trump administration has put on hold, setting up a potential face-off between federal

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Sent early Monday mornings, this newsletter contains a summary of key stories from our weekly edition.

BLOG: Hannah Lutz
Keep the buying process flexible

In the evolution to the online car-buying process, it's important to remember there is no one-size-fits-all solution.

BLOG: Hannah Lutz
Group 1's PVR bar will be tough to beat

Group 1 Automotive hit a record $1,636 in F&I gross profit per unit in the fourth quarter, likely becoming the new leader in the F&I race among the six largest publicly traded new-vehicle retail groups.

BLOG: James B. Treece
Lenders gloat over CFPB's prospects -- then reconsider

During the American Financial Services Association's auto finance conference, AFSA's leaders and their audience were practically gloating over the possibility that the Trump administration might gut the CFPB. Here are some comments from that gathering.

BLOG: Hannah Lutz
Automakers, digital deals hinge on you

The online car-buying experience has become a major industry focus as consumers expect the process to be as simple as buying a book on Amazon.

BLOG: James B. Treece | UPDATED: 1/13/17 3:22 pm ET -- Corrected
The cost of not knowing your F&I products

In a recent opinion piece, I was wrong in what I said extended service contracts cover. Smarter folks called me out on my error. The moral of the story: Know your F&I products inside out.

BLOG: Hannah Lutz
Should car buyers pay with plastic?

Credit card payments are convenient for the on-demand culture, but when it comes to purchasing a car, are they worth the risk for extra debt? Dealers would do well to provide customers the pros and cons of whipping out the plastic.

BLOG: Hannah Lutz
Will the tone on compliance change under Trump?

A year ago, we wrote that compliance was the theme of industry conferences in 2015. The discussion continued in 2016, but in 2017, will the new presidential administration change the tone?

BLOG: Hannah Lutz
Gaining insight, theme by theme

One of my favorite parts of the F&I beat is choosing a theme to explore every quarter in our F&I Insight special sections for print and online.

BLOG: Hannah Lutz
CFPB future grows cloudy under Trump appointments

The future of the Consumer Financial Protection Bureau is becoming more complicated. Along with the U.S. Court of Appeals' call to restructure the agency, President-elect Donald Trump's recent appointments could signal a challenge for the agency.

BLOG: Hannah Lutz
Pitch women on practicality, men on luxury

Women may be more practical lease shoppers than men. They secure lower monthly payments, and they tend to exit leases out of need, rather than want, more often than men.

BLOG: Hannah Lutz
Second chances pay off

Giving second chances to consumers with credit profiles previously tainted with foreclosures and short sales is paying off.

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