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KEITH CRAIN

Big recalls are a dilemma for us all

12:01 am U.S. ET | Dec. 15 2014
The auto industry, including the National Automobile Dealers Association, SAE International and everyone else, must come up with a comprehensive solution before this happens again....
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BLOGS
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JAMES B. TREECE

Regulation vs. technology -- why are U.S. roads getting safer?

9:21 am U.S. ET | Dec. 20 2014
Here's some good news you didn't read much about this year: US roads are safer. The number of people who died in traffic crashes fell 3 percent in 2013, the National Highway Traffic Safety Administration said on Friday....
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EDITORIALS
EDITORIAL

Revolving doors

12:01 am U.S. ET | Dec. 15 2014
The challenges facing sales consultants are familiar: long and irregular hours, uncertain and variable pay and relatively low income....
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LETTERS TO THE EDITOR
LETTER TO THE EDITOR

Emerging retail tech helps sell EVs

12:01 am U.S. ET | Dec. 8 2014
Dealers should tailor emerging retail technology to customer needs and preferences that change as vehicle technology changes....
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Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

At Bay King Chrysler, Dodge, Jeep, Ram in Hamilton, Ontario, dealer Jamie Richter has put luxury-hotel touches in his new showroom. They include concierges who see to the needs of service customers. Mon., December 15
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