Finance & Insurance
 

Lithia, DCH build on the other's strengths

12:01 am U.S. ET | Feb. 16, 2015
Just over four months after Lithia Motors closed on its deal to buy DCH Auto Group's 27 dealerships, the two groups are busy sharing best practices and instituting a new culture at DCH.... Read More »

GM and Ally compete to grow F&I

12:34 pm U.S. ET | Jan. 24, 2015
GM is on a hiring binge to build a direct sales force for its branded F&I products as the company seeks a foothold in the competitive space.... Read More »

F&I departments need a farm team

2:00 pm U.S. ET | Jan. 24, 2015
The term “succession planning” is usually applied to dealer principals, but it can apply to F&I managers, too.... Read More »

Finance managers found on showroom floor

2:00 pm U.S. ET | Jan. 24, 2015
After working as a sales representative for almost two years at Atlantic Hyundai in West Islip, N.Y.... Read More »

Outsmart the fake pay stub

2:00 pm U.S. ET | Jan. 24, 2015
Missing pay stubs are pitfalls for finance and insurance managers.... Read More »

Loan application blasts could be a blow to dealers

2:00 pm U.S. ET | Jan. 24, 2015
Technology makes it easy for finance and insurance managers to blast credit applications across a wide spectrum of lenders, called shotgunning,...... Read More »

At Miami store, no more 'beat up' customers

2:00 pm U.S. ET | Jan. 24, 2015
F&I managers at Dadeland Dodge-Chrysler-Jeep in Miami are responsible for the gross profits from both vehicle sales and F&I and handle vehicle...... Read More »

FOILING FRAUD

Phony deals cost dealers reputation, vehicles and lenders

2:00 pm U.S. ET | Jan. 24, 2015
For employees in a dealership's finance and insurance office, spotting a potentially fraudulent deal is top priority.... Read More »

FCA projects 10% growth in U.S. retail sales for '15, extending streak

3:45 pm U.S. ET | Jan. 23, 2015
FCA US dealers were told to anticipate as much as 10 percent growth in their U.S.... Read More »

Q&A

GM Financial is up to the full-service task

6:53 pm U.S. ET | Jan. 23, 2015
GM Financial will become the exclusive provider of subsidized leases for Buick-GMC dealerships on Feb. 3. Cadillac and Chevrolet will follow.... Read More »

Dealers, captives battle in statehouses

2:00 pm U.S. ET | Jan. 23, 2015
A battle is heating up in several state capitals as dealer associations face off against carmakers and their captive finance companies over proposed...... Read More »

Old repair bill is a powerful tool for F&I team

2:00 pm U.S. ET | Jan. 23, 2015
When the air conditioning compressor in LeAnna Cowan's car failed in the Las Vegas heat, the $1,250 repair bill wasn't a hardship.... Read More »

GM takes charge of its branded F&I products

2:00 pm U.S. ET | Jan. 23, 2015
General Motors is bringing the sales of its branded F&I products in-house, taking over responsibility from captive finance company GM Financial, in a...... Read More »

Dealers prying payments from some lenders

2:00 pm U.S. ET | Jan. 23, 2015
Dealers are still seeing big differences in how quickly lenders pay them on contracts in transit, despite awareness and technology campaigns aimed at...... Read More »

Q&A

How some customers cheat themselves

2:00 pm U.S. ET | Jan. 23, 2015
When Hennessy Buick-GMC in Georgia signed up this year for an Equifax system that automatically verifies employment and income, Finance Director...... Read More »

ONWARD ONLINE

After decades of store confinement, the F&I office is inching digital

12:00 pm U.S. ET | Jan. 22, 2015
Lou Bregou, a director of operations at Driver's Village in Cicero, N.Y.... Read More »

What's an F&I pro worth?

12:00 pm U.S. ET | Jan. 22, 2015
On average, F&I managers earn fatter paychecks than people in any other key dealership position except the general manager, according to the 2013...... Read More »

Faster is better in F&I, Power survey shows

12:00 pm U.S. ET | Jan. 22, 2015
The latest J.D.... Read More »

Pay disparities are hurting morale, dealership retention, expert warns

12:00 pm U.S. ET | Jan. 22, 2015
Rising disparities in pay between the F&I and sales departments are leading to morale problems and high turnover at dealerships, a noted F&I...... Read More »

Why the 72-month auto loan isn't causing jitters -- yet

12:00 pm U.S. ET | Jan. 22, 2015
Lenders are boosting auto sales and commanding higher transaction prices by extending loan terms.... Read More »

NextGear opens to franchise dealers

12:01 am U.S. ET | Dec. 22, 2014
NextGear Capital, a sibling to auction giant Manheim, now is offering loans to finance franchise dealerships' new- and used-vehicle inventory.... Read More »

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