Dealers
 

More car buyers are OK with dealer texting, survey says

2:20 pm U.S. ET | Nov. 19, 2014
Dealers who want to best engage with tech-savvy buyers should try text messaging to communicate, according to survey results released today.... Read More »
JOINING THE CLUB

Lincoln dealers sign up to offer exclusive Black Label series

12:01 am U.S. ET | Nov. 17, 2014
Lincoln has signed up 32 dealers in six states for its new Black Label luxury subfranchise.... Read More »
BEST PRACTICES

Jeep history goes underground

12:01 am U.S. ET | Nov. 17, 2014
Many dealers collect historic vehicles, and some even display vintage cars in their showrooms.... Read More »

Dealers

12:01 am U.S. ET | Nov. 17, 2014
Dealers featured this week include William Schicker, dealer principal at Ford Groves in Cape Girardeau, Mo.... Read More »

Financial openness can beat the lowest pricing, dealer says

12:01 am U.S. ET | Nov. 17, 2014
Customers who apply for vehicle financing on driversselect.... Read More »

Ford dealership pays $128,780 in EEOC settlement after firing disabled manager

5:25 pm U.S. ET | Nov. 10, 2014
Randall Ford in Fort Smith, Ark.... Read More »

BEST PRACTICES

Luxury retailer is in for long haul

12:01 am U.S. ET | Nov. 10, 2014
Living a teenage boy's fantasy of driving exotic cars is part of Tom O'Keefe's job at Midwestern Auto Group, a 15-franchise group of mostly exotic...... Read More »

Dealers

12:01 am U.S. ET | Nov. 10, 2014
Dealers featured this week include John Barile, dealer principal at Barile Ford in Valparaiso, Ind.... Read More »

Dealertrack is content in background

12:01 am U.S. ET | Nov. 10, 2014
Sites such as TrueCar Inc., Edmunds.com, AutoTrader.com and Cars.com, provide millions of leads to dealers.... Read More »

Benefits of Lithia-DCH deal go beyond numbers, CEO says

12:01 am U.S. ET | Nov. 10, 2014
Before Warren Buffett bought Van Tuyl Group in October, the buy/sell sensation of the year was Lithia Motors' surprise acquisition of DCH in June.... Read More »

Poorly handled recalls are a 'black eye' for the industry, Jackson says

4:48 pm U.S. ET | Nov. 6, 2014
Mounting recalls this year are a “black eye” for the auto industry, AutoNation CEO Mike Jackson said today.... Read More »

BEST PRACTICES

Hidden cameras save dealership thousands

12:01 am U.S. ET | Nov. 3, 2014
Service Manager Jeff Sterry spends next to nothing to repair damages that customers say his shop caused to their cars.... Read More »

Dealers

12:01 am U.S. ET | Nov. 3, 2014
Dealers featured this week include James Ramey, dealer operator at Ramey Chevrolet in Tazewell, Va.; Elias Kymingham, president of Shively Motors Inc.... Read More »

AutoNation takes cancer fight to football field

12:01 am U.S. ET | Nov. 3, 2014
The country's largest dealership group will sponsor the AutoNation Cure Bowl in Orlando, a new bowl game debuting Dec.... Read More »

Lithia will continue rapid acquisition pace after DCH

9:08 am U.S. ET | Oct. 30, 2014
Lithia Motors will continue its rapid pace of acquisitions over the next year despite just closing a huge deal to buy DCH Auto Group, executives said...... Read More »

Penske Automotive eyes more growth overseas, retail truck stores

10:04 am U.S. ET | Oct. 29, 2014
Penske Automotive wants to grow by snapping up more car dealerships overseas and buying other businesses, such as heavy-duty retail truck stores.... Read More »

Edmunds.com buys startup, plans to offer texting services to dealerships

12:09 pm U.S. ET | Oct. 29, 2014
Edmunds has purchased a startup texting technology company that it helped nurture.... Read More »

AutoNation plans December launch of digital storefront

9:41 am U.S. ET | Oct. 28, 2014
AutoNation said it will launch its digital storefront in December in the south Florida market with a new pricing moniker it calls Smart Choice.... Read More »

Edmunds YouTube flap underscores tension with 3rd-party sites

12:01 am U.S. ET | Oct. 27, 2014
Edmunds.com's YouTube ad campaign that spoofed price haggling at dealerships lasted just two days.... Read More »

BEST PRACTICES

N.J. dealer lets customers choose the charity

12:01 am U.S. ET | Oct. 27, 2014
One dealer's charitable impulse turned into a community fundraising powerhouse under the banner Kindle Community Challenge.... Read More »

Chrysler video games bolster dealership sales staff training

12:01 am U.S. ET | Oct. 27, 2014
Chrysler Group is about to encourage dealership salespeople to play video games during downtime.... Read More »

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How 3 dealerships are connecting with tech-savvy shoppers

How 3 dealerships are connecting with tech-savvy shoppers

Three dealers have found ways to forge bonds with car shoppers who are short on time and long on Web smarts. A Honda store has mobilized a young sales team hired from Starbucks and Best Buy. Mon., November 17
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