Ford to shut down Transit lines for a week because of lagging demand

Ford plans to shut down Transit production at its Kansas City Assembly Plant for seven days starting next week amid slumping sales for the nation's best-selling large van.

UPDATED: 9/19/17 10:28 am ET - adds details
Volvo plans U.S. plant expansion, doubling original investment, reports say

Volvo is doubling investment in its first U.S. plant, which is under construction, to add a second production line at a total cost of $1 billion as the carmaker heads for a fourth straight year of record global sales, according to reports from Reuters and a local newspaper.

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Sent early Monday mornings, this newsletter contains a summary of key stories from our weekly edition.

Touting credit options? Mail alone won't cut it, Experian says

Having a cohesive marketing strategy across multiple platforms is critical for lenders and dealers looking to push captivating loan offers to consumers, Experian's Bill Butler says. He detailed the company's strategy around digital credit marketing for Automotive News.

Citizens Bank retreats on auto loans

Citizens Bank confirmed it has exited auto lending in 20 states outside the Northeast, Mid-Atlantic and Midwest this year to pursue a strategy of higher returns on auto loans instead of greater volume.

Do the math on F&I products

Re-evaluate the F&I product mix each year, advises Hollis Goode of EFG Cos. Look at penetration, gross and chargebacks. If a certain type of product isn’t selling as well as others, it may need to be replaced or eliminated. If product sales are sporadic, consider better or different training for F&I staff.

The faces of fraud

The value of auto loan originations that contain some element of fraud may be as high as $6 billion this year, double last year's level. A special section explores how lenders and dealers can guard against identity theft and finance fraud.

Big Brother is watching, but should he?

As awareness of fraud and identity theft intensfies, will dealerships latch on to video recording as a way to deter misbehavior in the F&I office? Transaction videos have a downside, experts say.

A con artist on your store's staff? It happens

Unsavory practices in dealership F&I departments still happen. But training, check-and-balance systems, better pay plans and just being more vigilant can discourage rogue behavior, industry insiders say.

Curbing data breaches

To thwart data breaches and identify theft, Mark Pribish, ID theft practice leader at Merchants Information Solutions, has these tips.

Fast gains for dealership's slower process

Porsche of Ann Arbor is switching up its F&I process to make it easier on customers and the finance team. The results are higher per-vehicle profits, happier customers and more time to ensure paperwork is legally compliant.

Trying to win 'a game of cat and mouse'

Fraud and identity theft are escalating across the board, and auto lenders have become vigilant, acting to prevent crimes from affecting their business, their dealer clients and customers.

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