Lincoln: Customer service is differentiator
Lincoln Motor Co. plans to follow up on its recent sales gains by focusing on unique customer service experiences.
Infiniti dealers expect fresh products in '17
Infiniti's redesigned QX50 crossover could become the brand's volume leader when it reaches showrooms in the fourth quarter of 2017, dealers were told at the annual Infiniti franchise make meeting.
Acura details plans to update TLX
Acura's midsize TLX sedan will use an upcoming refresh to visually distinguish the four-cylinder and six-cylinder models and will add an enthusiast-oriented A-Spec model.
VW dealers move past diesel scandal
With a lineup richer in crossovers on the horizon and a costly and distracting diesel scandal behind them, Volkswagen dealers are back to focusing on their core business after their make meeting at the NADA convention.
More light trucks headed to Mercedes dealerships
Mercedes-Benz is working on getting more trucks to U.S. dealerships to alleviate inventory shortages, including more units of the hot GLC compact crossover. Dealers are seeking profit gains, and the company aims to work with dealers to continue streamlining dealer programs.
Impreza cure for the sedan blues
It's no secret that sedan sales have dipped in recent years as consumers turn to more versatile crossovers. But when it comes to the Impreza, Subaru dealer John Ellis sees a different story.
Mitsubishi expects to hit the 100,000 mark
Add Mitsubishi to the long list of automakers projecting higher U.S. sales in 2017, even as executives acknowledge the overall market likely will be flat at best.
Kia may limit dealers who can sell Stinger
Kia's new Stinger luxury hatchback was the hit of the Detroit auto show when it debuted in January, and the brand has big plans for its impact on Kia's image. But not all dealers will get to sell the Stinger when it arrives to market late this year.
FCA pares fleet sales to lift residuals
Fiat Chrysler has pared its daily rental fleet sales and will do so even further to boost its lineup's sagging residual values and make leasing more affordable, dealers said.
Audi in short: More products, more profits for dealers
Lots of new product coming in 2017 and brand executives pledging to focus on dealership profitability made for a short Audi make meeting. The meeting lasted for less than 30 minutes, instead of the full 75 minutes allotted.
Toyota execs expect RAV4 to pass Camry
Toyota expects strong sales this year on the launch of a new-generation Camry, the introduction of the C-HR crossover and better light-truck supply, executives told dealers during the make meeting at the NADA convention.
Mini dealers rely on larger Countryman
Mini has struggled recently to find its place in a U.S. market that is increasingly shunning cars for crossovers and other light trucks. Dealers hope the redesigned Countryman crossover will help on several levels.
Chevy sees more retail upside with crossovers
After increasing U.S. retail market share in 2015 and 2016 with one of the industry's oldest crossover portfolios, Chevrolet executives say the products they're rolling out this year should drive the brand to a third consecutive gain.
Honda's to-do list: Deliver more trucks, boost initial quality
On the heels of a strong year for Honda, which bucked the trend of a declining sedan market and continued to refresh its product lines, dealers and brand executives are focused on truck supplies and initial-quality issues.
BMW: Dealer input key to brand's success
Dealer input on BMW of North America's programs and products is critical to the brand's success going forward, BMW leaders said at its annual make meeting.
Nissan plans a year of bigger truck volumes
The launch of the Rogue Sport this spring will dominate Nissan's product activity in 2017, and the automaker assured dealers at the brand's NADA make meeting that it will be in ample supply.
Is this the year Mazda turns the corner? Dealers hope so
After a rough 2016 with sales down nearly 7 percent, Mazda dealers are hoping the new year will bring the promised pivot to a more premium brand with more emotional advertising and better profitability.