Keep the buying process flexible
Lexus electrifies LS 500 for Geneva auto show
Feds don't need new powers over self-driving cars
Self-driving vehicles: Why the rush?
Dealerships' service departments are leaving money on the table
Monetizing the service drive is key to dealerships' survival
Frank Ferrara, Hyundai Motor America's retired vice president of customer satisfaction, says the lack of a long-term focus and doing "crazy stuff" can get in the way of building stronger parts and service operations.
Opel was once the little engine that could
Europe has been a drain on General Motors for a long time, but Opel did have its glory days and at least once helped keep GM afloat. Automotive News Print Editor RIck Johnson was there when it happened.
How sour dealer relations wreaked havoc on Audi's China sales
Audi has lost its premium sales lead in China as the brand was finally overtaken last month by rivals Mercedes and BMW. Audi attributed this loss to its dealers, but it has only itself to blame. A decision to set up a distribution channel with SAIC that soured relations with dealers affiliated with its partner FAW has proved a bad move.
Lenders, help borrowers break the subprime cycle
Americans have mostly recovered from the 2008-09 recession, but it can still be difficult for many subprime consumers to bounce back, especially when interest rates are high and auto insurance costs are almost as much as the loan itself. Lenders and credit bureaus should use alternative data to help subprime borrowers break the cycle.