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KEITH CRAIN

Big recalls are a dilemma for us all

12:01 am U.S. ET | Dec. 15 2014
The auto industry, including the National Automobile Dealers Association, SAE International and everyone else, must come up with a comprehensive solution before this happens again....
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BLOGS
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RICHARD TRUETT

Handicapping the finalists for North American Car, Truck of Year

11:00 am U.S. ET | Dec. 16 2014
Automakers love winning awards for best in show. Most would dispatch an executive to Nome, Alaska, in February to pick up some shiny hardware for the company’s trophy case....
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EDITORIALS
EDITORIAL

Revolving doors

12:01 am U.S. ET | Dec. 15 2014
The challenges facing sales consultants are familiar: long and irregular hours, uncertain and variable pay and relatively low income....
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LETTERS TO THE EDITOR
LETTER TO THE EDITOR

Emerging retail tech helps sell EVs

12:01 am U.S. ET | Dec. 8 2014
Dealers should tailor emerging retail technology to customer needs and preferences that change as vehicle technology changes....
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Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

At Bay King Chrysler, Dodge, Jeep, Ram in Hamilton, Ontario, 5th-generation dealer Jamie Richter, acting on his dad's advice, has taken luxury-hotel touches and applied them to his newly built showroom. Mon., December 15
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