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How Ford pulled up its quality score

The Ford brand achieved its highest initial-quality mark since the J.D. Power study started 30 years ago. Joe Hinrichs credits the turnaround to a series of moves begun in early 2013.

More conventional shape for Nissan Leaf

The 2018 Nissan Leaf, the second generation of the five-door battery-powered hatchback, is losing some of the dramatic styling on the original model.


Dealership taps local roots, social media to gain customer pay work

Ganley Subaru East saw great results after overhauling its service marketing strategy last year. The suburban Cleveland dealership put most of its effort into email and other online platforms.

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