Read the August issue of Fixed Ops Journal, the parts,
service and collision magazine from Automotive News.

Dealer anniversaries

Dealers featured this week include Bill Siever, president of Siever Brothers in Carlyle, Ill.; Dealer Bill Gatton of Bill Gatton Chevrolet-Cadillac in Bristol, Tenn.; Gary Duncan, dealer principal of Duncan's Hokie Honda in Christiansburg, Va.; Dealer principal Nelson Bowers II of Toyota of Cleveland in McDonald, Tenn.; and the Jim Ellis Automotive Group of Atlanta.

Don't ignore service customers

What am I, chopped liver? Don’t service customers put money in the till also?


Paint protection film not needed

As the former CEO of an automotive paint supplier, I am surprised that people are willing to spend extra money to protect the paint on their newly purchased vehicle.

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Sent early Monday mornings, this newsletter contains a summary of key stories from our weekly edition.

UPDATED: 7/25/17 4:15 pm ET - adds stock close
Asbury's Q2 net drops 13% to $32 million

Asbury Automotive's second-quarter net income dropped 13 percent to $31.9 million on lower profit margins per new and used vehicles sold.

UPDATED: 5/31/17 4:13 pm ET - adds identities, video
Shootout at Texas dealership kills 3

Two bounty hunters posing as federal agents waited at a Nissan dealership for a third man. When he arrived, a gunfight broke out. All three are dead.

LAcarGuy's racing videos strike a chord

California dealer Mike Sullivan, the self-branded LAcarGuy, has headed to the track to promote his Porsche of South Bay store. He's racing in a Porsche Cayman GT4 Clubsport series and taking his customers along for the ride in his Weekend Warriors web video series.

The metamorphosis of C.J. Wilson

There's retiring, and then there's retiring at age 35 with millions of dollars in the bank and a passion for racing, owning and selling some of the world's most pedigreed car brands.

Store guarantees job applicants an interview

Patrick DeBruler was in the middle of a rough patch when he walked into Champion Chevrolet of Avon, Ind., last summer to pick up a job application. It proved to be just the break he needed.

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