The road to becoming a dealer can be fraught with pitfalls and obstacles, as dealership general manager Andrew Anderson found out.
Sergio Marchionne came into the auto industry 15 years ago as an outsider, a middle-aged accountant-turned-corporate strategist with no experience running a car factory. He departed as one the industry's most daring visionaries.
The onetime Minneapolis car-dealing kingpin, whose spectacular fall in the wake of the Great Recession shattered lives and left him with a mountain of debt, is free -- and talking.
40 UNDER 40
Rising retailers refuse to take no for an answer
Just five years ago, U.S. vehicle sales were evenly split: 50 percent cars and 50 percent light trucks. Now, trucks outsell cars by a ratio of more than 2-to-1, and there's no sign of a car rebound anytime soon.
CUTTING THE CORD
By selling more plug-ins than their competitors, Tesla and GM are on the verge of crossing a threshold that will mean the end of $7,500 tax credits many of their customers have counted on, creating a considerable price advantage for their rivals.
SERGIO'S SURVIVAL GUIDE
As fragile as Fiat Chrysler Automobiles has appeared to be in recent years, on June 1, 2018, the company laid out a determined and doable strategy for the post-Sergio Marchionne era.
STILL AT RISK
After four years, 92 percent of the cars with faulty ignition switches that GM believes still exist outside a junkyard have been fixed globally -- 96 percent of those in the U.S. -- but other recalls spurred by the ignition switch crisis were less successful.
TATA'S JAGUAR LAND ROVER
Tata has defied critics since buying the celebrated British brands from Ford Motor Co., turning them into one of the biggest automotive success stories in recent memory.
POWER AND PASSION
A look at racing's influence on the automotive industry.
AUTO SHOW CRISIS
BMW's decision to unveil a car in a video game illustrates how the digital era is transforming the way automakers introduce vehicles, forcing Detroit and other big auto shows to figure out how to stay relevant.
THE BIG BOOM IN ULTRALUXURY
Ultraluxury car companies project an image of perfection, but their cash flow used to be as unreliable as the cars they built. That's no longer the case.
THE DAIMLER / CHRYSLER MERGER
20 years ago, on May 7, 1998, DaimlerChrysler debuted with great expectations. Then, disaster. How Chrysler executives who lived it remember the "merger of equals."
The way consumers choose their next car might have more in common with Netflix than the traditional retail system that's defined the automotive industry for more than a century.
Automotive News' list of the top 100 dealership groups based in the U.S. ranked by 2017 used-vehicle retail sales.
2018 RISING STARS
The industry has increased its reliance on the young and the gifted.
When they are no longer needed, the transition from auto plant to a second life can be painful.
SERGIO'S FINAL LAP
One thing about Sergio Marchionne stands out as the onetime tax accountant and philosophy student prepares to step aside after nearly 15 years running first Fiat and now FCA: The guy knows how to make money.
SUBARU TURNS 50
Subaru of America turned 50 in February 2018. We look at its history and the roadblocks it faced along the way.
Industry executives who gathered in Detroit for the Automotive News World Congress emphasized the need to adapt to changing times.
SHOWTIME IN DETROIT
From the new Ram 1500 to the Chevy Silverado and the Lexus LF-1 Limitless concept, vehicles unveiled in January
Exploring the fantastic future: Robots, widgets and -- yes -- cars.
At dealerships and office conference rooms, in state houses and in Washington D.C., groups are working on making recalls more successful.
2017 ALL STARS
Our annual All-Stars, who led the industry in a year of continued growth.
A new auto industry is forming, triggered by a reimagining of the vehicle itself. How will it all shake out?
Is sexism dead in the car business? Nope, not even close.
Dramatic advances in EV development don't often make big headlines. But they haven't escaped the notice of the industry's big players, which have been waiting for this moment to arrive.
A new era is dawning for luxury-class pickups as Detroit goes searching for a price ceiling.
2017 VS. 2007
After a tumultuous decade of desperation and prosperity, the U.S. auto market of 2017 bears only a passing resemblance to the one that preceded the Great Recession.
GM'S IT TRANSFORMATION
Randy Mott built General Motors' in-house IT team from virtually nothing. Now he must unlock the potential of the operation.
FRANKFURT MOTOR SHOW
Some of he eye-catching models at this year's show will never turn up at a dealership, or stop for gasoline.
From Aston's plans beyond Bond to Kia's Saad Chehab.
FACES OF FRAUD
As identity thieves prey on auto finance, lenders and dealers are striking back.
With many minority dealers nearing retirement and inexperienced at succession planning, ensuring their heirs can take over is about more than just carrying on the family legacy.
Coverage of Hurricane Irma's path through the United States.
Hurricane Harvey potentially having damaged 1 million vehicles in Houston.
2016 EXECUTIVE PAY RANKING
Elon Musk towered over the highest paid CEOs at publicly traded U.S. automotive companies last year.
Bobbled kickoff, escalating cost of NFL sponsorship weigh on marketing team
KEY SAFETY TAKES OVER
Key Safety CEO Jason Luo studied the idea of taking over his much larger rival Takata for years. Now he's done it.
Think body-on-frame trucks are relics of the past? Nope. They're wildly popular, and profitable.
Smart dealers have a decision to make: Stick with a shrunken, EV-only brand, or give up?
Stopping by to see the luminaries of American car retailing
CAN R2-D2 CHANGE OIL?
Robotics could transform the service lane, but hefty price tag may hinder progress
FORD MANAGEMENT CHANGE
Ford replaces Mark Fields with Jim Hackett in a surprise management shake-up.
THE RACING ISSUE
This issue celebrates the passion of engineers, executives and dealers who climb into the cockpit.
MEXICO'S MODEL CITY
A model city rises in Mexico next to an Audi plant, but who will live there?
2017 NEW YORK AUTO SHOW
Another wave of new and redesigned SUVs and crossovers shared the spotlight at the New York auto show.
WHO RUNS THE STORE?
Proliferating automaker incentives to dealers are changing the retail business model -- and giving automakers increasing control of dealership operations.
F&I SALES ONLINE
How should the industry prepare for online F&I transactions? What are the challenges it faces in creating a compliant and profitable online financing experience?
NEW TECH, NEW TALENT
The industry is scrambling to find engineers for self-driving programs.
MILLENNIALS BUY CARS, TOO
During the past decade, many doubted millennials' desire to ever own a vehicle. Not anymore.
GHOSN STEPS DOWN
As Carlos Ghosn hands over the CEO title at an increasingly powerful Nissan Motor Co., Hiroto Saikawa will have to tackle several lingering weak points.
PSA OPEL TIE-UP
GM, looking for a way out of Europe, is in talks with PSA Group that could lead to a sale of Opel.
DEALERS LEARNING HOW TO HIRE
Few dealers are trained in how to hire, but as more face up to the enormity of their employee-retention challenges, they are starting to look for help.
2017 NADA CONVENTION
Auto industry leaders say the industry is within a year or two of being able to complete an entire vehicle transaction online.