Dealerships

RICHARD JOHNSON

A new Gold Rush sweeps over California

12:45 pm U.S. ET | Jan. 25, 2015
Like Warren Buffett and George Soros, so-called hybrid buyers -- private equity funds and super-wealthy families and combinations of the two -- are on the hunt for dealership deals. This new category of dealership buyer could turn out to be as transformational as the six public groups that rolled up a significant part of the industry almost 20 years ago....
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RICHARD JOHNSON

Lengthening loan terms get brokers', banks' attention

12:01 am U.S. ET | Jan. 24, 2015
The best handicappers of the U.S. market may be the folks lining up to buy dealerships. They place bets in the form of the multiples of earnings they're prepared to pay for stores....
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SERVICE MASTERS

Dealerships boost fixed-ops spending to fend off rivals, retain customers

2:00 pm U.S. ET | Jan. 24, 2015
Many dealerships are investing heavily in fixed operations. They are adding service bays, longer hours, dedicated express lanes and technology to boost efficiency. Dealers say the investments are justified by strong profits, a big pool of potential customers who defected to independent shops and national service chains, and opportunities to boost customer satisfaction....
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At Miami store, no more 'beat up' customers

2:00 pm U.S. ET | Jan. 24, 2015
F&I managers at Dadeland Dodge-Chrysler-Jeep in Miami are responsible for the gross profits from both vehicle sales and F&I and handle vehicle purchase negotiations with customers as well as financing. They also get a cut of both to motivate them....
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BEST PRACTICES

Urban-living trend a chance to branch out and up

2:00 pm U.S. ET | Jan. 24, 2015
Few dealers would get far offering a $2,500-a-month lease. Not on a car, anyway. But outside San Francisco, where the booming technology sector has sent real-estate prices into the stratosphere, one Volkswagen dealer is betting that apartments are a different story....
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How Calif. store battles service drive bottlenecks

2:00 pm U.S. ET | Jan. 23, 2015
Bottlenecks in the service drive are the bugbear of every car dealership. But Loren Campbell, general manager of Redlands Auto Plaza 60 miles east of downtown Los Angeles, believes he has a fix....
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BODY SHOP COMEBACK?

Trade group chief sees growth in dealer-owned operations

2:00 pm U.S. ET | Jan. 23, 2015
The share of dealerships operating expensive body shops has shrunk since 2006. But that hasn't stopped some dealers, such as Otto Belovich, who want to be one-stop sources for all their customers' automotive needs....
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Watch out, quick-lube shops, here comes VW

2:00 pm U.S. ET | Jan. 23, 2015
With improving vehicle quality cutting into dealerships' warranty work, Volkswagen of America wants more of its dealers to open quick-service operations to keep their repair shops busy....
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Toyota's Carter says dealerships must change to look like new customers

1:30 pm U.S. ET | Jan. 22, 2015
Successful auto dealers must make their dealerships look like their future customers with more women, minorities and the young, Toyota's head of automotive operations in the US says....
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JAMIE LaREAU

Top dealers dish on their show favorites

11:30 am U.S. ET | Jan. 13, 2015
The outgoing National Automobile Dealers Association chairman, Forrest McConnell, and the incoming one, Bill Fox, share a passion: the Acura NSX supercar....
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VW plans to add 100 U.S. dealerships by 2018

10:41 am U.S. ET | Jan. 12, 2015
Volkswagen of America plans to add about 100 new dealerships to its US retail network through 2018 as part of its plan to revive its growth in the market. Michael Horn, one year into his tenure as CEO of Volkswagen of America, told reporters at the Detroit auto show that VW wants to add the additional 100 rooftops in open points where the VW brand currently lacks a presence....
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Could your dealership be the best?

12:01 am U.S. ET | Jan. 12, 2015
Automotive News is searching for the best dealerships to work for in the United States and Canada. For the fourth time, Automotive News is partnering with Best Companies Group to identify dealerships that have excelled in creating quality workplaces....
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Dealers

12:01 am U.S. ET | Jan. 5, 2015
Dealers featured this week include Andy Jones, dealer principal at Gerald Jones Honda in Martinez, Ga.; Rob Marshall, dealer principal at Dry Ridge Toyota in Dry Ridge, Ky.; Mike Shannon, dealer principal of Holiday Mazda in Fond du Lac, Wis.; Warren Zinn, dealer principal at Warren Henry Infiniti in Miami; and Michael Lia and William Lia Sr. of Lia Toyota of Colonie in Schenectady, N.Y....
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Stores in first-refusal fight finally sold

12:01 am U.S. ET | Dec. 29, 2014
After being held up since this summer by a lawsuit involving the manufacturer's right of first refusal, the sale of the five-store Long Island Automotive Group finally closed this month....
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Dealers

12:01 am U.S. ET | Dec. 29, 2014
Dealers featured this week include Tommy Baker, dealer principal at Baker Infiniti Charleston in Charleston, S.C.; Dave Kring, dealer at Dave Kring Chevrolet-Cadillac in Petoskey, Mich.; Buster Davis, dealer at Davis Ford Sales in Fulton, Miss.; and Billy Dingman and Richie Dingman, retailers principal at The Volvo Store in Winter Park, Fla....
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BEST PRACTICES

Urban-living trend a chance to branch out and up

12:01 am U.S. ET | Dec. 15, 2014
Few dealers would get far offering a $2,500-a-month lease. Not on a car, anyway. But outside San Francisco, where the booming technology sector has sent real-estate prices into the stratosphere, one Volkswagen dealer is betting that apartments are a different story....
Read More »

 

JACLYN TROP

Why Honda is touting its new 'Green Dealer' guide

8:00 am U.S. ET | Dec. 11, 2014
Honda is releasing its internal “Green Dealer” guide today to help automakers and other franchised businesses reduce their carbon footprints....
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High salesperson turnover getting worse, study finds

12:01 am U.S. ET | Dec. 8, 2014
In 2013, the average dealership had a 66 percent turnover rate among sales consultants, up 4 percentage points from the previous year and well above the national average for the private sector of 42 percent, the National Automobile Dealers Association's 2014 Dealership Workforce Study found....
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Dealers offer better hours, but still see high sales turnover, NADA study finds

8:00 am U.S. ET | Dec. 3, 2014
U.S. car dealerships are making progress in offering employees a better work-life balance, but continue to face challenges in retaining sales staff and recruiting women. Those were some key findings in the National Automobile Dealers Association's third annual Dealership Workforce Study released today....
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Lincoln opens its first 3 dealerships in China

12:01 am U.S. ET | Nov. 10, 2014
After three years of studying China's consumers and luxury buyers, Lincoln last week opened its first three dealerships in the country and rolled out a new customer service initiative....
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Michigan body shop burns used oil to cut heating bill

12:01 am U.S. ET | Nov. 3, 2014
Dealer Ed Brown saw a heating system that uses used oil displayed at the 2002 National Automobile Dealers Association convention in New Orleans and had it installed a year later at a cost of $395,000. Since then, the system has reduced the shop's heating bill by nearly $250,000....
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SERVICE MASTERS

Dealerships boost fixed-ops spending to fend off rivals, retain customers

12:01 am U.S. ET | Nov. 3, 2014
Many dealerships are investing heavily in fixed operations. They are adding service bays, longer hours, dedicated express lanes and technology to boost efficiency. Dealers say the investments are justified by strong profits, a big pool of potential customers who defected to independent shops and national service chains, and opportunities to boost customer satisfaction....
Read More »

 

Dealers

12:01 am U.S. ET | Nov. 3, 2014
Dealers featured this week include James Ramey, dealer operator at Ramey Chevrolet in Tazewell, Va.; Elias Kymingham, president of Shively Motors Inc. (Chrysler-Dodge-Jeep-Ram) in Chambersburg, Pa.; Craig Paretti Jr., president of Paretti Imports; David Hudiburg, president of Hudiburg Auto Group; Ron Huggins of Huggins Honda in North Richland Hills, Texas; John and Tony Gabriele of Marina Chrysler-Jeep-Dodge in Webster, N.Y.; and Nathaniel Sutton, of Sutton Ford-Lincoln in Matteson, Ill....
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Outsiders invest in China's auto retailers

12:01 am U.S. ET | Oct. 27, 2014
Global companies piled into China for the first phase of the country's auto boom, to build cars and make parts locally. Now they are ramping up for the next phase: retailing. Chinese dealerships, desperate for funds to expand operations and keep up with the country's surging demand, are courting foreign investment....
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Asbury raises its acquisition goal

12:01 am U.S. ET | Oct. 27, 2014
Asbury Automotive Group Inc.'s acquisition ambitions keep getting bigger. The nation's seventh-largest dealership group said that it now aims to buy stores that will add $500 million in annual revenue during the next 18 months....
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