Dealerships

Recall completion rates declining, Autotrader surveys show

10:41 am U.S. ET | May 22, 2015

Following what's shaping up to be the largest industrywide recall in U.S. automotive history, automakers might have to convince recall-fatigued consumers to bring affected vehicles in for repairs....
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Autobytel acquires rival Dealix for $25 million

4:00 pm U.S. ET | May 21, 2015

Autobytel, one of the largest providers of sales leads to auto dealers, has purchased longtime rival Dealix for $25 million in cash. The deal brings together two of the most-prominent providers of leads, which are vehicle-buying prospects who want to be contacted by a dealer. They typically cost dealers $20 a piece....
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SELF EXPRESSION

Sales staffers seek to brand themselves

12:01 am U.S. ET | May 18, 2015

Auto salespeople increasingly are promoting themselves -- apart from their dealerships -- with personal websites, YouTube videos and social media pages as a way to sell vehicles now and down the road. It's a trend akin to one in the real-estate world, in which salespeople promote themselves rather than their agencies....
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How reviews can boost work force

12:01 am U.S. ET | May 18, 2015

Dealers and salespeople have come to realize that the most impactful reviews, those that do the most to enhance the brand of the store or the salesperson, tell a story....
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N.C. dealer stays flexible to win Hispanic sales

12:01 am U.S. ET | May 18, 2015

Summary: A North Carolina Nissan dealer builds a sales department to appeal to the growing local Hispanic market. Flexibility is a key to success....
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Dealer awards

12:01 am U.S. ET | May 18, 2015

This week's dealer award goes to Paul Wondries of Bob Wondries Ford in Alhambra, Calif....
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LETTER TO THE EDITOR

Dealers make a big difference

12:01 am U.S. ET | May 18, 2015

The true story of how dealers, their families and their teams make a difference in their communities is often lost amid the more sensational stories of the day....
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Far from Sun Belt, a warm welcome for Hispanics

12:01 am U.S. ET | May 18, 2015

Hispanic buyers are not limited to the "smile states." A dealership in Minnesota is posting sales gains by understanding Hispanic culture....
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Hispanic buyers help lift Mitsubishi store from the brink of bankruptcy

12:01 am U.S. ET | May 18, 2015

Mission Mitsubishi of San Antonio was selling barely 30 vehicles a month and on the verge of bankruptcy in 2011. Then its new owners embraced Hispanic marketing....
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BEST PRACTICES

Stores reach out to empower female customers

12:01 am U.S. ET | May 11, 2015

A visitor to Don Jenkins' dealerships in this north Tennessee city will find a fair share of brawny men, but a dearth of female shoppers. So the dealer's daughter, Casey Jenkins, is doing something about that....
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Dealer awards

12:01 am U.S. ET | May 11, 2015

Dealers featured this week include Michael Seidle, dealer principal at Bill Seidle's Nissan in Miami; Tom Nokes, dealer principal of Antioch Toyota in Antioch, Calif.; and E. Clarke Moseley, dealer principal at Paso Robles Ford in Paso Robles, Calif....
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Dealer awards

12:01 am U.S. ET | May 4, 2015

Dealers featured this week include the Iowa Automobile Dealers Association, John Isaacson, dealer principal at Lee Honda in Auburn, Maine; and David Alfano, general manager of Torrington Hyundai in Torrington, Conn....
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Penske Q1 net up 12% as sales rise

8:48 am U.S. ET | April 28, 2015

Penske Automotive Group reported first-quarter net income rose 12 percent driven largely by strong vehicle sales....
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EDITORIAL

Succession plans: Be flexible and get started now

12:01 am U.S. ET | April 27, 2015

Soaring values of automobile dealerships are a boon to hard-working entrepreneurs who have built successful businesses. But, increasingly, dealers whose succession plans rely on selling to family members or general managers are being forced to rethink options....
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RFJ buys Dave Smith Auto

12:01 am U.S. ET | April 25, 2015

Fast-growing dealership group RFJ Auto Partners is expanding in the Northwest by buying Dave Smith Auto Group, which operates two of the highest-volume stores in the U.S. RFJ, backed by private equity, aims ultimately to become one of the biggest dealership groups in the country....
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JAMIE LaREAU

BLOG: Uber might trump the cost of car ownership, but not leasing…yet

12:01 am U.S. ET | April 25, 2015

Most dealers probably don’t lose sleep with worry that Uber, the popular app-based service that pairs private drivers with riders, will usurp car ownership anytime soon despite Uber’s ambitions to make it so....
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Tesla awaits OK from governor to sell directly in Maryland

12:45 pm U.S. ET | April 15, 2015

Tesla will be granted up to four licenses in Maryland if the governor signs a bill supported by the Maryland Automobile Dealers Association....
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Toyota's Costa Rica retailer expands in U.S.

12:01 am U.S. ET | April 13, 2015

Costa Rica's distributor of Toyota Group vehicles wants to own five to seven Toyota dealerships and "a couple" of Lexus stores in the U.S. within three years, its CEO said. Purdy Motor Group is not quite halfway to that goal....
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Dealers

12:01 am U.S. ET | April 13, 2015

Dealers featured this week include the Elhart family of Elhart GMC in Holland, Mich.; Gene Giacchino, co-owner of Honda Cars of Boston in Everett, Mass.; Mark Snethkamp, owner of Snethkamp Chrysler-Jeep-Dodge-Ram in Redford, Mich.; and the Gagne family of Gagne Ford in Princeton, Wis....
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Ford says aluminum repair smooth so far

12:01 am U.S. ET | April 6, 2015

It's early, but Ford says it's so far so good on repairing damaged 2015 F-150 pickups with aluminum bodies. Ford has not heard of any dealers or independent body shops having problems obtaining parts, installing parts or dealing with insurance companies about the time it takes to repair the new pickup, said Ford spokeswoman Elizabeth Weigandt....
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Buffett extends a hand to dealers -- 'If we shake hands, we've got a deal'

12:01 am U.S. ET | April 6, 2015

With the deeper pockets of Berkshire Hathaway Inc. now backing it, the former Van Tuyl Group intends to add dealerships going forward. "In the next couple of years, we're likely to make a number of acquisitions," Berkshire Hathaway Chairman Warren Buffett said last week....
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Oil boom slows; techs return

12:01 am U.S. ET | April 6, 2015

Oil drillers are cutting production in response to lower crude prices, meaning fewer oil jobs. Some dealers in oil-laden states such as Texas, Oklahoma, Alaska, North Dakota and California say some of the service technicians who had fled for the rich-paying oil-industry jobs a few years ago are trickling back....
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RICHARD TRUETT

The new sticker shock: High costs to fix high-tech

12:01 am U.S. ET | April 6, 2015

We all know about showroom sticker shock. But here's another side of the affordability problem: the hefty repair costs for minor accidents. At least two factors are driving up the cost to fix vehicles: safety electronics and the way cars are built today....
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NEAL E. BOUDETTE

BLOG: Why Honda's Mendel doesn't care about Nissan

12:20 pm U.S. ET | April 2, 2015

Nissan has outsold Honda in each of the last three months, but Honda's John Mendel isn't bothered by it. “I don't give a damn about Nissan,” the executive vice president of American Honda told reporters at a roundtable discussion after Honda unveiled a Civic coupe concept at the auto show here....
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Ally touts dealership camaraderie in new ad campaign

2:44 pm U.S. ET | March 31, 2015

Ally Financial is touting the camaraderie it has with dealerships in a new ad campaign that puts an emphasis on storytelling....
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