A dealer's nightmare: $2 million embezzledMon, 26, Sep 2016
Ford dealer O.C. Welch was stunned a year ago to find out his assistant comptroller was embezzling from him. On Sept. 15, she was sentenced to eight years in prison for stealing nearly $2 million from Welch's South Carolina dealership.
Cadillac offers a way out, not a pushMon, 26, Sep 2016
Cadillac says it isn't trying to push small dealers out. It's just giving them a simpler alternative to what brand boss Johan de Nysschen warns will be a “long, arduous and challenging journey.”
Ex-refugee is right at home selling carsMon, 26, Sep 2016
When Ron Marhofer Chevrolet hired Bishnu Rai a year ago, it gave the group an opportunity to grow sales among the Bhutanese and Nepalese that have immigrated into the Akron area. Rai is on track to earn 50 percent more than he did at his previous job.
Dealer's hard line on recalls is costing himMon, 26, Sep 2016
At his Florida Toyota dealership, Earl Stewart implemented a hard-and-fast ban on selling used cars with unrepaired safety recalls. He won't even wholesale used cars with open recalls. It hasn't been easy.
Eric Peterson, GM's diversity VP, will retire Oct. 1Fri, 23, Sep 2016
Eric Peterson, General Motors' vice president of U.S. diversity dealer relations, will retire effective Oct. 1. A successor for the 40-year GM veteran has not been named, a GM spokesman said.
Carbone helps Lithia expand in NortheastMon, 19, Sep 2016
Acquiring the nine-store Carbone Auto Group gives Lithia Motors its first dealerships in New England.
Tesla sues Michigan in U.S. court over direct sales banThu, 22, Sep 2016
Tesla Motors is suing the State of Michigan in federal court over its law banning the direct sales of vehicles to consumers. The law, which the automaker calls the “Anti-Tesla amendment” in the suit, was cited in the rejection of the electric-vehicle maker's application for a state dealership license earlier this month.
How stores can plug the money drainMon, 19, Sep 2016
Dealers need to look long and hard at every dollar they spend. Here are some places to begin doing so.
Experts split over F&I sales on lease dealsWed, 21, Sep 2016
Are lease customers likely to purchase F&I products? Industry experts are divided.
Will prime buyers dent service plans?Wed, 21, Sep 2016
Consumers' trend toward used cars, especially certified pre-owned, could eventually slow the growth in sales of extended service contracts.
EchoPark marketing strategy: Get them while they're youngMon, 19, Sep 2016
As Sonic Automotive expands its used-vehicle-only EchoPark stores across the U.S., its grass-roots marketing targets future customers when they're young. Driver's education programs and sponsoring high school sports are among the ways it aims to get its brand in front of teens and their parents.
Fiat trims prices, adds features to fight tiny-car biasThu, 15, Sep 2016
After a rough 2016 for small cars in the U.S., Italy's puckish Fiat brand is resetting itself for the 2017 model year with lower prices, more content and simpler packages of features within each offering. Fiat is cutting prices in the U.S. by 5 percent to 10 percent on many vehicles, based on examples provided by the Fiat Chrysler Automobiles unit.