Stair-step plans 'are margin destroyers'Mon, 19, Jun 2017
Babies on board at Freeman MotorsMon, 19, Jun 2017
Dealer anniversariesMon, 19, Jun 2017
JLR buy-sells get more complicatedMon, 19, Jun 2017
A service director handles 'waiters,' and finds express successThu, 15, Jun 2017
Dave VandeLinde, service director at Kuni Lexus of Portland, discusses the challenges of making money on tire sales and express service. He spoke by phone on June 6 with Dave Versical, editor of Fixed Ops Journal.
PHOTO GALLERIES: Portraits of a service shopThu, 15, Jun 2017
Body shop operator's model of dealer partnerships could expandMon, 19, Jun 2017
Assured, a Canadian repair chain recently acquired by Boyd of the United States, runs intake centers at dealerships, where cars are taken in for repairs, sent to Assured's shops for the work, then returned to the dealership. It gives dealerships more to offer customers.