NADA Convention

Clinton: Barra breaks through 'steel ceiling'

12:01 am U.S. ET | March 5, 2014
Hillary Clinton, former United States secretary of state, was a keynote speaker at the 2014 National Automobile Dealers Association convention. During her speech and interview with outgoing NADA Chairman David Westcott, Clinton praised new General Motors CEO Mary Barra, applauded dealers for creating jobs and discussed why she supported the 2009 GM and Chrysler bailouts.... Read More »



No need to panic as big banks pare dealers

12:01 am U.S. ET | Feb. 12, 2014
Recent news that Chase Auto Finance and TD Auto Finance are looking to trim their dealership networks brought swift reactions of “Here we go again” from some members of the dealership F&I community.... Read More »



Long loans are a necessary evil, dealers say

12:01 am U.S. ET | Feb. 5, 2014
Everyone agrees that superlong loan terms are bad for the industry, but it seems no one wants to give them up firs... Read More »


As dealership profits rise, buyers are shopping — but sellers are hard to find

12:01 am U.S. ET | Feb. 3, 2014
Plenty of dealers were checking in with buy/sell brokers at the National Automobile Dealers Association convention in New Orleans, most of them on the acquisition trail.... Read More »


Fresh faces at NADA get retail baptism

12:01 am U.S. ET | Feb. 3, 2014
Merry moments played out several times during the National Automobile Dealers Association convention as new U.S. chiefs at several automakers arrived in New Orleans.... Read More »


Porsche planning a cheaper Macan

12:01 am U.S. ET | Feb. 3, 2014
Porsche already is planning a sub-$50,000 version of the Porsche Macan mid-sized crossover.... Read More »


Fixed-ops gets cool at NADA exhibition

12:01 am U.S. ET | Feb. 3, 2014
Software for dealership service departments typically lacks cool. But this year dealers and their staffs swarmed exhibitors that offered service write-up apps, smart Web sites and other fixed-ops software. The technology is designed to boost profits, throughput and customer satisfaction.... Read More »


Web data supplier alerts dealers to privacy pitfalls

12:01 am U.S. ET | Feb. 3, 2014
Web data tracking opens new marketing opportunities to auto retailers -- but it also requires new privacy safeguards, says one of the sector's key players. Dataium, a Nashville venture that monitors between 16 million and 20 million online vehicle shoppers a month, met with retailers last week at the NADA convention here to show them what is possible -- and to urge them to treat customer data carefully.... Read More »


Boler-Davis: GM sweats the details

12:01 am U.S. ET | Feb. 3, 2014
Alicia Boler-Davis, General Motors' head of customer experience and quality, said during her keynote speech at the J.D. Power International Automotive Roundtable in New Orleans that the company has made big changes to ensure smooth vehicle launches and to put quality at the center of its culture.... Read More »



Hyundai, VW lose M&A luster

12:01 am U.S. ET | Feb. 3, 2014
Alan Haig, head of automotive services for Presidio Group, says Hyundai and Volkswagen no longer are highly coveted dealerships. Jaguar Land Rover stores are suddenly in hot demand. And Mercedes-Benz and BMW still command the highest prices.... Read More »



Hyundai boss aims to boost retail sales momentum

12:01 am U.S. ET | Feb. 3, 2014
Hyundai Motor America CEO Dave Zuchowski says his top priority is to get Hyundai's retail sales momentum rolling. He'll get help from the redesigned Genesis sedan arriving this spring and a redesigned Sonata mid-sized sedan hitting showrooms this summer.... Read More »


Outrage has ebbed over GM program

12:01 am U.S. ET | Feb. 3, 2014
General Motors has been the poster child for stringent facility guidelines since it rolled out its Essential Brand Elements program in late 2009. It sparked a backlash from many GM dealers, mostly small ones, who argued that GM's method of paying dealerships for renovations favors higher-volume stores.... Read More »


NADA truce: No fireworks on facilities

12:01 am U.S. ET | Feb. 3, 2014
Lexus, BMW, Volvo and Mazda discussed new facilities programs with dealers at the NADA convention, and few fireworks resulted -- a marked change from the contentiousness of some other brands' recent programs.... Read More »


Used-car prices likely to end 5-year rise

12:01 am U.S. ET | Feb. 3, 2014
Used cars should get cheaper in 2014 after five years of consistently rising prices, in part because more vehicles are coming off lease this year, NADA economists say. Analysts at NADA Used Car Guide say this is not a sign of a bursting bubble. But a report from a used-vehicle auction company warns that the industry must hone its remarketing processes.... Read More »



Together, Hillary Clinton and NADA show their team spirit

12:01 am U.S. ET | Feb. 1, 2014
They might disagree with her political views, but auto dealers could learn a thing or two from Hillary Clinton. Clinton captivated a crowd of 4,000 last week at the National Automobile Dealers Association convention here, drawing applause despite the Republican leanings of the group's members.... Read More »



Dealers radiate resolve, not complacency, at NADA

11:34 am U.S. ET | Jan. 31, 2014
If strong vehicle sales in the United States have caused dealers to become complacent, it failed to show at the NADA convention. Dealers flocked to New Orleans for ideas.... Read More »


First Shift: Obama salutes GM's Barra

12:01 am U.S. ET | Jan. 29, 2014
CEO hailed in State of the Union speech; Chrysler Q4 profit; Ford's Ross Roberts, 75; retaining female dealership employees.... Read More »


AutoNews Now: New Fords, but at a cost

12:01 am U.S. ET | Jan. 28, 2014
F-150, Mustang launches to cut profit margins; Honda U.S. export milestone; at NADA, a 'new normal' for used-car market.... Read More »


First Shift: More profit for Ford

12:01 am U.S. ET | Jan. 28, 2014
$3B quarterly net, mainly from tax gains; Barra to be State of the Union guest; Hyundai U.S. sales chief; voice for import sellers.... Read More »



Why one Chevy dealer doesn't fear the Reaper

9:33 am U.S. ET | Jan. 28, 2014
Digital marketing tools, slick service apps and fresh F&I strategies were on the radar of many dealers who attended the NADA convention here this weekend. But for Chevrolet dealer Heinke Trapp, it was a date with The Reaper.... Read More »


Toyota eyes off-lease returns for growth

3:29 pm U.S. ET | Jan. 27, 2014
Toyota Division asked dealers to make a renewed push for customer retention as more lease returns come back this year.... Read More »


First Shift: A franchise 'star performer'

7:45 am U.S. ET | Jan. 27, 2014
Porsche a standout in franchise report, GM brands shine; Chrysler diversity gains; Ford dealers snap up funds; more Kias.... Read More »


Clinton greeted warmly by dealers, hails GM's Barra

1:32 pm U.S. ET | Jan. 27, 2014
Hillary Clinton, whose choice as NADA keynote speaker caused such controversy, was warmly received by dealers this morning as she gave an hour-long speech to a near-packed house at the Morial Convention Center.... Read More »


Hyundai dealers seek incentives to sell off 2013 models

4:12 pm U.S. ET | Jan. 27, 2014
Hyundai's U.S. dealers are hungry for additional incentive support to clear out leftover 2013 inventory as the brand seeks to recover U.S. market share.... Read More »


Toyota sees strong but slowing growth in 2014

3:07 pm U.S. ET | Jan. 27, 2014
Toyota Motor Sales USA has projected a slowing rate of growth in auto sales in 2014, and is taking a slightly less optimistic posture than most analysts regarding this year's sales tally.... Read More »


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How a Texas Toyota store solved used-car-supply challenge

How a Texas Toyota store solved used-car-supply challenge

Mike Shaw Toyota in Corpus Christi, Texas, struggled to find good used cars. So it started providing free appraisals to service customers and offered to buy their vehicles on the spot. Mon., April 14
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