5 MINUTES WITH ... Dave VandeLinde, director of dealer service and parts process, Hyundai Motor AmericaDec. 18, 2017
Hyundai plans over-the-air updates for vehicles as soon as late 2019Jan. 9
Hyundai's partnership with Cisco has yielded an in-car connectivity system that will enable the carmaker to increase the speed and amount of video, sensor and telematics data flowing into and around the vehicle.
Holiday season: Time to workJan. 1
Anti-opioid campaign falls flat for body shopJan. 1
Icahn Automotive picks up 19 service centers, auto parts distributor in string of acquisitionsDec. 22, 2017
REAL TIMEDec. 18, 2017
SHOP NIGHTDec. 18, 2017
SAVING THE DAYDec. 18, 2017
Pat Howk is a customer assistance specialist for a St. Louis dealership who has spent nearly half his life (he's 60) responding to vehicle owners' calls for roadside help. He's available 24/7 to change a tire, jump-start a battery, or unlock a car or truck with the keys inside.
TOMORROW'S TECHNICIANSDec. 18, 2017
ELECTRICAL STORMDec. 18, 2017
The emerging generation of battery-powered EVs is likely to bring about the greatest changes to dealership fixed operations the industry has seen in decades, because the vehicles will require far less service than gasoline-powered cars and trucks.