Arlena Sawyers

Used Cars and Auctions Reporter
Address: 1155 Gratiot Ave.
48207-2997 Detroit, Mich.
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Phone: 313-446-0380
E-Mail: asawyers@crain.com
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Recent authored articles

Dealer delivers sports cars, style and speed

Garrett Hayim offers more than ultraluxury and sports cars at his Ferrari-Maserati of Fort Lauderdale in Florida and Ferrari-Maserati of Long Island in Plainview, N.Y.

More than 25 years later, strong defender of dealers' rights fondly remembered

He railed against automakers' use of retail rebates, mandatory ad associations and fees and customer satisfaction indexes.

Efforts include preventing crashes, reducing injuries, protecting workplaces

Properly installing child seats, restricting gray-market vehicles that don't meet U.S. safety and emissions standards and making dealerships a safer place to work are just a few of NADA's safety initiatives over the years.

Used-car trade networks seek to drive wholesalers out

Traditional auto auctions are being challenged by used-car trade networks that allow dealers to buy and sell vehicles on their mobile devices.

BEST PRACTICES: Dealership's multilingual staff caters to hearing-impaired

Michigan dealer John Fox has identified employees who can converse in more than a dozen languages, including American Sign Language, to translate vehicle and other purchases for consumers who speak little or no English or...

Dealers' suit against Carfax tossed by judge

A federal judge dismissed a lawsuit against Carfax, saying that claims by almost 500 dealers that the vehicle history report company engaged in anticompetitive practices, were unfounded.

Hertz retails retired rental fleet on Shift's platform

Hertz is selling retired rental vehicles on a platform owned by Shift, a startup used-car marketplace.

New-car incentives push used prices down

An increase in automakers' new-car incentives related to their “channel stuffing” -- promoting excessive new-vehicle inventory on dealers' lots -- led to a drop in used-vehicle prices in November, an analyst said.

Incentives, excess new-car inventory, put a drag on used vehicle values

An increase in new-car incentives and “channel stuffing” -- excess new-vehicle inventory on dealers' lots -- caused used-vehicle prices to slip 1 percent in November, according to one closely watched used-vehicle...

Fixed-ops opportunities for women

The GM Women's Retail Network is taking an active role to get young women trained as dealership technicians, with scholarships, internships and host dealerships.

CarMax expands used-car store footprint

CarMax, extending its lead over other publicly held auto retailers entering the stand-alone used-car store market, continues its expansion, opening its first store in Michigan this month. Store No.

CPO has room to grow, but awareness lags

Off-lease vehicle volume is growing faster than CPO sales, leaving room for those sales to grow, remarketing analysts say.

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