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Jim Ellis Automotive Group is seeking to reduce vehicle fatalities with a campaign urging its customers and Atlanta community to "pledge to drive safe."
Sesi Motors sets up personalized websites for customers of its three dealerships as a way to enhance customer retention, by communicating service schedules and more.
Reynolds and Reynolds has grown into a dealership software giant that — among other things — is a leading supplier of retail installment sales contracts, consumer lease agreements and other support documents that...
Paul Askos, founder of service contract provider Western National Warranty Corp., was the kind of guy who did the right thing, even when it seemed like the wrong thing for business.
As awareness of fraud and identity theft intensifies, will dealerships latch on to video recording as a way to deter misbehavior in the F&I office? Transaction videos have a downside, experts say.
Unsavory practices in dealership F&I departments still happen. But training, check-and-balance systems, better pay plans and just being more vigilant can discourage rogue behavior, industry insiders say.
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