You must have an Automotive Newssubscription to view the digital edition
Click here to subscribe
He railed against automakers' use of retail rebates, mandatory ad associations and fees and customer satisfaction indexes.
Properly installing child seats, restricting gray-market vehicles that don't meet U.S. safety and emissions standards and making dealerships a safer place to work are just a few of NADA's safety initiatives over the years.
Traditional auto auctions are being challenged by used-car trade networks that allow dealers to buy and sell vehicles on their mobile devices.
Michigan dealer John Fox has identified employees who can converse in more than a dozen languages, including American Sign Language, to translate vehicle and other purchases for consumers who speak little or no English or...
A federal judge dismissed a lawsuit against Carfax, saying that claims by almost 500 dealers that the vehicle history report company engaged in anticompetitive practices, were unfounded.
Hertz is selling retired rental vehicles on a platform owned by Shift, a startup used-car marketplace.
An increase in automakers' new-car incentives related to their “channel stuffing” -- promoting excessive new-vehicle inventory on dealers' lots -- led to a drop in used-vehicle prices in November, an analyst said.
An increase in new-car incentives and “channel stuffing” -- excess new-vehicle inventory on dealers' lots -- caused used-vehicle prices to slip 1 percent in November, according to one closely watched used-vehicle...
The GM Women's Retail Network is taking an active role to get young women trained as dealership technicians, with scholarships, internships and host dealerships.
CarMax, extending its lead over other publicly held auto retailers entering the stand-alone used-car store market, continues its expansion, opening its first store in Michigan this month. Store No.
Off-lease vehicle volume is growing faster than CPO sales, leaving room for those sales to grow, remarketing analysts say.
Rising vehicle volume and revenue per vehicle sold at ADESA helped boost income at its parent, KAR Auction Services, 4 percent to $54.4 million in the third quarter.
The physical auction business in the Chicago area promises to be more competitive and a lot more interesting as the nation's two auction titans gear up to go head-to-head in that market.
Doug Knust provides a big voice for dealers operating small volume stores.
As dealership groups get bigger and gain greater economies of scale and operational efficiencies, dealers operating stores that are not part of a dealership group will have trouble competing, the president of the National...
Reynolds and Reynolds' investment in a tiny, online used-vehicle trade network is a “strategic, targeted investment,” and part of Reynolds' push to help dealers make more money, the company said.
Safety is serious business at auctions. So serious that Jerry Hinton, general manager of ADESA Portland in Portland, Ore.
Dealership software giant Reynolds and Reynolds has taken a minority, yet “significant” stake in the Appraisal Lane, a startup online used-car trade network.
A federal appeals court in California ruled that CarMax's component inspection checklist violates a state statue that requires dealers to provide consumers a “completed inspection report” prior to the sale of any...
At some dealerships, a customer feedback board is another way to show appreciation to employees.
Going into 2016, there were widespread expectations that the influx of off-lease cars and trucks hitting the market would ding used-vehicle values. But that hasn't really happened. So will used prices fall in the fall?
Finance rates on lease offers are difficult to understand, and automakers haven't done enough to make understanding them easier, concludes a report by a personal finance website.
“In the next couple of months,” customers at CarMax's more than 160 stores will be able to pre-qualify for auto loans online before choosing a vehicle, the company's CEO says.
Kia expects to sell 75,000 CPO units this year. More off-lease vehicles, more CPO listings online and more full-time CPO reps calling on dealers can make that happen, said Kia's manager of CPO and remarketing.
Get 24/7 access to in-depth, authoritative coverage of the auto industry from a global team of reporters and editors covering the news that's vital to your business.
Sign up today to get the best of Automotive News delivered straight to your email inbox, free of charge. Choose your news – we'll deliver.
Entire contents © Crain Communications, Inc.
Use of editorial content without permission is strictly prohibited. All Rights Reserved.