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Used-car lots still have too many units that have sat for 60 days or longer, or even more than 45 days, says used-car guru Dale Pollak.
The Great Recession magnified trends in auto retailing that were already in place, remaking the industry in ways that continue to play out.
The volume of retired rental vehicles headed for auctions is steadily on the decline.
Just under half of consumers surveyed said that technician “certification is important to me.” About one in 10 said certification “doesn’t particularly matter to me.”
The sudden bankruptcy filing by Texas dealership group Reagor Dykes marks a stunning fall for a former high flier, with more of the tale yet to come.
As I retire, the U.S. is in a trade war. How fitting. Trade disputes dominated much of my 42-year journalism career, including 32 on the auto beat.
Industry sales of certified pre-owned vehicles bounced back in the first half, rising 3.3 percent, after a flat performance in 2017.
Walkaround contests, where salespeople show off their deep knowledge of the vehicles on the showroom floor, are anachronisms and should go away.
Few consumers who visited a dealership service department think the process needs a major overhaul, a survey found.
Manheim has wrapped up a three-year, $100 million high-tech makeover of its physical auctions, re-engineering every process and replacing old technology.
A small percentage of car shoppers say negotiations over prices and terms could be handled better, and even fewer feel that way about the presentation of F&I products.
TradeRev-H, an enhanced version of the Canada-based TradeRev app for one-hour online auctions, can change how vehicle inspections are done.
ADESA is aggressively enhancing its online auctions -- through technology, analytics and machine learning -- in an effort to maintain its lead in private-label sales.
TradeRev-H, an enhanced version of the TradeRev app for one-hour online auctions, can change how vehicle inspections are done.
In a survey, 85 percent of respondents said they expect to go to the dealership for service after their warranty expires, mainly because “they know my vehicle.”
Market Scan's database powers many of the companies that are enabling online transactions, whether on dealership sites or independent apps.
Here is how Market Scan helps lenders know how best to structure their deals to win the business without overpaying.
When car shoppers are quoted a monthly payment online nowadays, most of the time, that is what they're actually going to pay, an online survey found.
If credit unions want to finance vehicles for ride-sharing or subscription services someday, they are being urged to start leasing now.
There may be an opportunity for dealerships to extend their vehicle-financing business into the financing of expensive repairs, an online survey found.
CarMax, long the volume giant in the used-car market, also leads its rivals in profits and margins -- but challengers, however far behind, are on the rise.
The sale of a 2017 Mercedes-Benz G550 for $239,500 in late April shows how ACV Auctions, an app-enabled dealer-to-dealer auction platform, has matured.
Providing sales leads to dealerships is hardly new. Third-party companies have done it for years, if not decades. But first-quarter earnings statements from four publicly traded lead providers — TrueCar, CarGurus, Cars.com and AutoWeb — read at times like statements from Internet startups.
Net income at KAR Auction Services, parent of ADESA auctions, jumped 30 percent in the first quarter largely on a sharp drop in income taxes.
Volvo Car USA has unveiled special incentives in partnership with the Costco Auto Program that mirror ones it offered last summer.
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