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Jamie LaReau

Retail / F&I reporter
Address: 1155 Gratiot Ave.
48207-2997 Detroit, Mich.
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Phone: 313-446-1637
E-Mail: jlareau@crain.com
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Recent authored articles

Fraud charges lead to costly lesson

After Nissan of New Rochelle was caught defrauding almost 300 customers over a bogus theft-deterrent product, the new owner took action.

N.Y. Nissan dealership to pay $298,000 for consumer deception

New York dealership Nissan of New Rochelle has agreed to pay more than $298,000 in restitution and penalties for deceptively charging hundreds of customers for a phony anti-theft product.

Investors buy in, but sellers stay on

Partial ownership makes the deal easier to digest and smooths relationships with the factory.

Lithia adds 5 stores, looks to buy more

On the heels of one of its biggest deals yet, Lithia Motors plans to keep up its aggressive acquisition pace.

Lithia positioned to make majority investments in minority dealers

Lithia Motors is looking to buy a majority stake in dealerships run by minority dealers who need an investor's backing.

Lithia's acquisition in Calif. adds $1 billion in revenue

Lithia Motors said it bought Downtown Los Angeles Auto Group, also known as Shammas Automotive Group, adding $1 billion in annual revenue.

It's time to rethink hiring

As the retail experience evolves and incorporates more technology, how dealerships hire, train and retain talent in all departments will have to change, too. Here's how.

Penske bullish on used-car ventures

When Penske Automotive agreed to buy CarSense in the U.S. and CarShop in the U.K., Chairman Roger Penske said he was "cautiously optimistic" about the used-car ventures. He has since dropped the "cautiously."

New X factor in the workplace: Generation Z

The top end of Generation Z, age 22, is entering the work force. Raised by Gen Xers, they are markedly different from millennials and all generations before them.

Teaching teamwork in middle of nowhere

Once a year, about a dozen retail executives are dropped in a remote wooded area in northern Georgia. And all of a sudden, titles don't matter.

Techs work in teams, and the dealership scores

By putting service technicians in teams, Bozard Ford-Lincoln in Florida has boosted productivity, revenue, customer loyalty and staff tenure.

Softer sales, margins hit public retailers

Publicly traded auto retailers had to balance gains in used-car sales, finance and insurance revenues and service and parts income against softer new-vehicle sales and margins in the second quarter. Results were mixed.

Lithia's Q2 net rises 3.4% on 16% revenue gain

Lithia Motors said net income rose 3.4 percent in the second quarter on robust service and parts, F&I and acquisition activity. Revenue rose 16 percent.

Penske Automotive says Q2 net income rises 14 percent

Penske Automotive reported a 14 percent gain in second-quarter net income, crediting increased business in used-vehicle sales, service and parts and finance and insurance.

Asbury Automotive exits its used-only operations

Asbury Automotive is closing its remaining Q auto stand-alone used-car stores to redirect investments that will deliver better returns.

Asbury's Q2 net drops 13% to $32 million

UPDATED: 7/25/17 4:15 pm ET - adds stock close

Asbury Automotive's second-quarter net income dropped 13 percent to $31.9 million on lower profit margins per new and used vehicles sold.

Like it or not, signs signal change for auto retail

Car dealers need to prepare for a new way of selling as consumers may not desire car ownership in the future.

GPB thrives under the radar

GPB Capital, a private-equity group, has quietly grown to 66 dealerships. Now they're ready to start talking about who they are and how they operate.

Fadi Hijazi

Started Penske's vehicle exchange/lease retention department, which has spread to 10 other stores.

Ken Banks

Set sales records at two dealerships before becoming director of variable operations for Mike Shaw Automotive Group

Lithia's preliminary Q2 results show gains

Lithia Motors released preliminary second-quarter results, projecting increases in revenue and net income because of gains in all major departments.

Measuring human capital in a buy-sell deal

In most buy-sells, buyers research the financials of a targeted dealership. But few study the level of employee and customer engagement. Here's why they should.

Gentlemen, build your engines!

An engine-building contest brings Rick Hendrick's racing crews and dealership technicians together.

Score one for the underdog

It's very difficult to buy a dealership. Say Patel didn't let that stop him.

Legends of retail: Rick Hendrick

The megadealer's triumphs and tragedy inspire a museum devoted to his family.

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