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After Nissan of New Rochelle was caught defrauding almost 300 customers over a bogus theft-deterrent product, the new owner took action.
New York dealership Nissan of New Rochelle has agreed to pay more than $298,000 in restitution and penalties for deceptively charging hundreds of customers for a phony anti-theft product.
Partial ownership makes the deal easier to digest and smooths relationships with the factory.
On the heels of one of its biggest deals yet, Lithia Motors plans to keep up its aggressive acquisition pace.
Lithia Motors is looking to buy a majority stake in dealerships run by minority dealers who need an investor's backing.
Lithia Motors said it bought Downtown Los Angeles Auto Group, also known as Shammas Automotive Group, adding $1 billion in annual revenue.
As the retail experience evolves and incorporates more technology, how dealerships hire, train and retain talent in all departments will have to change, too. Here's how.
When Penske Automotive agreed to buy CarSense in the U.S. and CarShop in the U.K., Chairman Roger Penske said he was "cautiously optimistic" about the used-car ventures. He has since dropped the "cautiously."
The top end of Generation Z, age 22, is entering the work force. Raised by Gen Xers, they are markedly different from millennials and all generations before them.
Once a year, about a dozen retail executives are dropped in a remote wooded area in northern Georgia. And all of a sudden, titles don't matter.
By putting service technicians in teams, Bozard Ford-Lincoln in Florida has boosted productivity, revenue, customer loyalty and staff tenure.
Publicly traded auto retailers had to balance gains in used-car sales, finance and insurance revenues and service and parts income against softer new-vehicle sales and margins in the second quarter. Results were mixed.
Lithia Motors said net income rose 3.4 percent in the second quarter on robust service and parts, F&I and acquisition activity. Revenue rose 16 percent.
Penske Automotive reported a 14 percent gain in second-quarter net income, crediting increased business in used-vehicle sales, service and parts and finance and insurance.
Asbury Automotive is closing its remaining Q auto stand-alone used-car stores to redirect investments that will deliver better returns.
Asbury Automotive's second-quarter net income dropped 13 percent to $31.9 million on lower profit margins per new and used vehicles sold.
Car dealers need to prepare for a new way of selling as consumers may not desire car ownership in the future.
GPB Capital, a private-equity group, has quietly grown to 66 dealerships. Now they're ready to start talking about who they are and how they operate.
Started Penske's vehicle exchange/lease retention department, which has spread to 10 other stores.
Set sales records at two dealerships before becoming director of variable operations for Mike Shaw Automotive Group
Lithia Motors released preliminary second-quarter results, projecting increases in revenue and net income because of gains in all major departments.
In most buy-sells, buyers research the financials of a targeted dealership. But few study the level of employee and customer engagement. Here's why they should.
An engine-building contest brings Rick Hendrick's racing crews and dealership technicians together.
It's very difficult to buy a dealership. Say Patel didn't let that stop him.
The megadealer's triumphs and tragedy inspire a museum devoted to his family.
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