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At McGeorge Toyota in Henrico, Va., the sales managers do the job that an F&I manager typically does -- menu-sell F&I products and arrange financing.
In 1982, a teenage Bernie Moreno wrote to then-General Motors CEO Roger Smith with some advice. Smith's three-page reply influenced Moreno's car career.
Bernie Moreno once had visions of owning 100 dealerships. But frustration with factory performance targets has prompted a store selloff and a focus on select brands.
Buy-sell advisors expect activity to rebound this year as more sellers come to market and bring a realistic price expectation with them.
Some industry experts predict consumers are ready to jump into online car buying. Oh, really?
Sonic Automotive's fourth-quarter net income rose 21 percent to $37.6 million from the same quarter a year ago on the strength of service and parts and finance and insurance gains, executives said.
RFJ Auto Partners will begin to expand its Hassle Free Buying strategy, a form of one-price selling, to all of its stores starting this year. It currently uses the model at its high-volume Dave Smith dealerships.
Bill Penney Toyota's outdated phone system hurt revenues and damaged customer satisfaction reviews. A telecommunications overhaul turned things around.
Lithia Motors Inc. is in talks with Fiat Chrysler Automobiles to win a chance to open new stores as the automaker expands its dealership network.
Lithia Motors' net income rose 7.5 percent to $51.3 million in the fourth quarter on strong used-car sales and record finance and insurance gains, the retailer said.
NCM Associates will launch a service that will vet start-up vendors, as a way to help get innovations into dealers' hands faster.
Dealership general manager Rich Mahon turned his hiring and retention rates around by adopting some restaurant practices.
LAST IN A FOUR-PART SERIES: Car dealers struggle to recruit employees with the best talent and keep them for years. Here are some ways to fix that.
As more sellers trickle into the market, buy-sell activity is set to soar this year, advisers say. But only if sellers' price expectations come down to earth.
Penske Automotive Group's fourth-quarter net income rose 16 percent to $82.7 million, on a 0.7 percent drop in revenue, due in part to exchange rates, to $4.89 billion.
Auto industry leaders say the industry is within a year or two of being able to complete an entire vehicle transaction online.
THIRD IN A FOUR-PART SERIES: When it comes to hiring and retaining talent, who has the advantage -- a large dealership group or a small group? The answer is both.
In the quest to recruit and retain talent, dealers must create a hiring process and a desirable culture that includes stable pay, good hours and career growth opportunities, experts said at the Automotive News Retail Forum.
New York dealer Paul Passarelli struggles with a problem common to small dealership groups. He has talented employees ready for a promotion and no higher posts available for them.
The nation's largest auto retailer said, effective Feb. 1, Bill Berman will move up from executive vice president to president. He retains the title COO.
Petter Witt, 42, becomes Holman Automotive Group Inc.'s platform vice president for the Northeast, effective Feb. 6. Holman, in Maple Shade, N.J., has 33 dealerships selling 17 brands.
Sonic Automotive Group had to change how it did business or fail, said CEO Scott Smith.
Dealer input on BMW of North America's programs and products is critical to the brand's success going forward, BMW leaders said at its annual make meeting.
Roger Penske and Helio Castroneves have teamed up beyond racing.
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