Our Staff

Richard Truett

Technology and Engineering reporter
Address: 1155 Gratiot Ave.
48207-2997 Detroit, Mich.
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Phone: 313-446-1638
E-Mail: rtruett@crain.com
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Recent authored articles

Stacey Riggs

Increased service sales by conducting service drive walkarounds and improving communication with customers; improved customer satisfaction by investing in technician training

Amanda Mendenhall

In the last year, more than tripled service department profit by more than doubling labor hours per ticket and by performing inspections intended to show customers worn parts on their vehicles

I-Pace marks JLR's emergence as first-rate engineering house

The I-Pace marks JLR's arrival as a first-rate engineering organization.

Jaguar's I-Pace challenge: Turn buzz into sales

Jaguar is winning lots of praise for its I-Pace battery-electric vehicle, but how can it turn all those good vibes into sales? It won't be easy.

Dealerships need chat feature tailored to fixed ops

The chat feature on most dealership websites, as it pertains to fixed ops, could use an overhaul.

5 minutes with John Eck, collision manager, customer care and aftersales, General Motors

When General Motors launches its certified collision repair program for dealerships and independent shops this summer, it will use the lessons learned from the Cadillac Aluminum Repair Network it rolled out two years ago.

As cars get more complicated, dealers may cash in

Dealerships are poised to gain a larger share of the collision repair market, as growing complexity of vehicles demands better-trained service technicians, factory parts and equipment.

Land Rover sets course for Defender to come home

Authenticity is crucially important for the next Defender. Building the iconic off-roader in its spiritual home will add appeal to JLR's most important vehicle launch yet.

Land Rover sets course for Defender to come home

Authenticity is crucially important for the next Defender. Building the iconic off-roader in its spiritual home will add appeal to JLR's most important vehicle launch yet.

Will midsize Ram, Jeep pickups share underpinnings?

Fiat Chrysler Automobiles left a few unanswered questions about trucks and powertrains last week when it shared a five-year product plan and business outlook.

FCA US: Big assist from Jeep

Carried by Jeep, sales by FCA US rose 11 percent in May to 214,294 vehicles. Three recently redesigned Jeep models -- the Wrangler, Cherokee and Compass -- powered the company to its best showing since May 2004.

FCA to build Ram and Fiat-badged midsize pickups

Fiat Chrysler's plan for the Ram brand to re-enter the midsize pickup market returns the company to the segment it invented in the mid-1980s.

Jaguar Land Rover thriving under Tata -- so far

Tata has defied critics since buying the celebrated British brands from Ford Motor Co., turning them into one of the biggest automotive success stories in recent memory.

Ford set up JLR for success before 2008 sale

Like nearly all automotive success stories, Jaguar Land Rover's resurgence is rooted in engineering and design, but its previous owner, Ford, also deserves some credit.

I-4's performance, not size, will make or break its success for GM

If consumers embrace General Motors' four-cylinder engine in the next-generation Chevrolet Silverado and GMC Sierra pickups, GM will have Ford to thank.

Performance, not size, will determine 2.7-liter I-4's success in Chevy Silverado, GMC Sierra

If consumers embrace General Motors' four-cylinder engine in the next-generation Chevrolet Silverado and GMC Sierra pickups, GM will have Ford to thank.

Jeep Wrangler gets big boost in fuel economy

A new 2.0-liter turbo-four engine, more gears in the transmission, close attention to aerodynamics and greater use of lightweight materials helped give the redesigned 2018 Jeep Wrangler JL a nice bump in fuel economy.

LEAR'S RAY SCOTT: Seating and electronics converging

As Lear's new CEO, Ray Scott is focused on fusing the company's traditional seating business with its growing portfolio of electronics technologies.

CON: At Ford, scrapping sedans is too easy, and a mistake

UPDATED: 4/27/18 9:47 am ET - correction

The hard work is not killing cars. It's finding new and creative ways to make them appealing.

For Bosch diesel claim, technical details to come

Has Bosch really cracked the code and figured out how to take harmful diesel emissions off the table by simply tweaking the turbocharger and by closely controlling the temperature of the air entering the engine?

Cadillac polishes all-new, 3-row SUV

Cadillac's next all-new vehicle -- the XT6 -- is taking shape and taking to the road for testing.

New Ford 3-cylinder engine can run on just 2 cylinders

David Filipe, vice president of Ford's powertrain engineering, confirmed that Ford's new 1.5-liter three-cylinder with cylinder deactivation will be offered in the U.S.

The octane game: Auto industry lobbies for 95 as new regular

UPDATED: 4/18/18 11:06 am ET - adds details

The auto industry is finally getting traction on its quest to make 95 RON octane gasoline -- basically the same grade as Europe's regular and the lowest grade of premium here -- the new regular in the United States.

New 1.5-liter Ford engine can run on just 2 cylinders

For the first time in more than a century, Ford will offer a vehicle in the U.S. with an engine that can run on two cylinders.

Nissan's repair ninjas help dealership techs solve tough problems

As part of a new program called "Fixed Right First Time," Nissan has created what it calls its Last Line Defense Team.


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