Our Staff

Stephanie Hernandez McGavin

Address: 1155 Gratiot Ave.
48207 Detroit
Phone: 313-446-0495
E-Mail: smcgavin@crain.com
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Recent authored articles

Shop night -- boon or bane?

Some dealerships allow service techs to work on their own cars and trucks when the shop is closed to customers. Are they boosting employee morale or risking major liability without financial gain?

Bilingual staff just the start to success

Spanish advertising, a bilingual staff and a refined sales strategy have helped Downey Nissan lead the brand in new-vehicle sales to Hispanic customers so far in 2017.

Mechanics' union encouraged by new contract with Chicago-area dealerships

The union representing Chicago-area mechanics is encouraged by its new contract with local dealerships. The contract, signed Sunday, ended a seven-week strike.

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