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Some dealerships allow service techs to work on their own cars and trucks when the shop is closed to customers. Are they boosting employee morale or risking major liability without financial gain?
Spanish advertising, a bilingual staff and a refined sales strategy have helped Downey Nissan lead the brand in new-vehicle sales to Hispanic customers so far in 2017.
The union representing Chicago-area mechanics is encouraged by its new contract with local dealerships. The contract, signed Sunday, ended a seven-week strike.
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