David Kushma

Deputy Editor, Fixed Ops Journal
Phone: 313-446-0463
E-Mail: dkushma@crain.com
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Recent authored articles

Amid rapid digital advances, don't forget the human touch

As service departments embrace digital tech, don't forget the human touch.

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AutoNation puts service and parts at the center of its new branding campaign

The nation's largest dealer group is rolling out a new line of company-labeled parts, emphasizing accessories sales, and expanding its base of service centers and body shops.