Hannah Lutz

Finance & Insurance reporter
Address: 1155 Gratiot Ave.
48207 Detroit, Mich.
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Phone: 313-446-1601
E-Mail: hlutz@crain.com
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Recent authored articles

How to get sales staffers to embrace F&I

F&I managers can get sales staff to help with F&I by learning about their goals and investing in their training.

Against the clock, one approach doesn't fit all

If a hybrid sales-F&I model isn't the answer to smoother, faster process, what is?

Hyundai Capital America joins with AutoGravity

Consumers looking to buy a Hyundai, Kia or Genesis model now can shop for and finance their vehicles through Hyundai Capital America using AutoGravity's mobile app and web platform.

How long will terms stretch?

With a third of new-vehicle loans now at 73 to 84 months, will even longer loans become commonplace?

Outlook for auto delinquencies improves

The 30-day delinquency rate has improved, and 60-day delinquencies likely will follow suit as prime originations rise, Experian says.

The faces of fraud

The value of auto loan originations that contain some element of fraud may be as high as $6 billion this year, double last year's level.

Trying to win 'a game of cat and mouse'

Fraud and identity theft are escalating across the board, and auto lenders have become vigilant, acting to prevent crimes from affecting their business, their dealer clients and customers.

Multiple lenders look into teaming up to fight fraud

Although auto lenders are sharing fraud experiences more often, a full-fledged anti-fraud consortium has yet to take shape.

Growing threat to lenders: Synthetic identities

The fastest growing type of identity theft, synthetic identity fraud, is largely unknown to the public and a mounting threat for auto lenders, experts say.

AutoNation shuts down in Florida

The largest U.S. dealership group plans to close 76 stores in Florida -- nearly all of its outlets in the state -- at least through Saturday as it braces for Hurricane Irma.

Outstanding auto loans hit record $1.1 trillion

Outstanding U.S. auto-loan balances reached a record-high $1.1 trillion in the second quarter, a 7.1 percent rise paced by prime loans, an Experian report said.

AutoFi strikes partnership with Canada's Tricor

AutoFi, a company that automates online vehicle sales and financing, will enter Canada in 2018, partnering first with F&I company Tricor Automotive Group.

AutoFi strikes partnership with Canada's Tricor

AutoFi, a company that automates online vehicle sales and financing, will enter Canada in 2018, partnering first with F&I company Tricor Automotive Group.

Fewer 0% deals as vehicles languish on dealership lots

Vehicles sat on dealership lots longer in August than at any point since mid-2009. Even so, the 0 percent financing deals that can spur sales ebbed, Edmunds said.

F&I providers unfazed by GM's new disclosure form

While some expressed concern about GM's new disclosure form for non-GM service contracts, F&I providers were unfazed by the requirement and even applauded the automaker.

New GM disclosure form riles dealers

GM dealers could face major penalties, even termination, if they fail to use a new disclosure form for customers who buy non-GM service contracts.

Darwin parent hits Reynolds with suit

Superior Integrated Solutions, owner of Darwin Automotive, filed an antitrust suit against Reynolds for indirectly blocking Superior's access to dealership systems.

Millennials are more bullish on auto loans than Gen Xers were

Millennials are opening auto loans at a 21 percent higher rate than Gen X consumers did at the same age.

GM warns dealers over service contract disclosure

General Motors dealerships that sell non-GM-branded service contracts without following the company's new disclosure process could be in hot water with the automaker, according to a letter sent to dealers.

Big dealer groups split on used-car ventures

The publicly traded dealership groups are sharply split over stand-alone used-vehicle stores. Here's what drives their thinking.

Monaghan: 'It's been a phenomenal run'

Asbury CEO Craig Monaghan will end a nine-year "phenomenal run" on Jan. 1. COO David Hult will replace him.

Ford Credit will revamp credit-risk model

Ford Credit's consumer credit-risk model will include nontraditional data and machine learning to give the lender a better view of a car buyer's likelihood to make payments.

Car supermarkets are a step backward

The future of vehicle retail and F&I could take a variety of forms, but another type of brick-and-mortar store would be an unexpected route. Advancements toward an online transaction would serve the industry better.

Canada's auto loan debt per borrower, delinquency rates rise

Average auto loan debt per borrower and delinquency rates rose in Canada in the second quarter as vehicle prices increased, customers took on additional debt and various regions continued to recover from the economic crisis,...

FICO arms lenders with assorted deal offers in seconds

Lenders on FICO's new platform provide dealers with multiple offers from the get-go, potentially eliminating the back and forth with dealers to achieve a customer's perfect deal structure, the company says.