Hannah Lutz

Finance & Insurance Reporter
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48207 Detroit, Mich.

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Recent authored articles

Zurich sued over charge-back program

Idaho retailer Chalfant and Edmark Auto are suing Zurich for misrepresenting and mismanaging a charge-back program and then billing them for the resulting $230,000 deficit. Zurich plans to defend the matter “vigorously.

Leave 'warranty' out of the service contract pitch

F&I managers encourage customers to buy a service contract, not a “warranty,” but does the sales team?

Buy-sells shuffle dealership rankings

It's a good time to buy dealerships, says Brian Bates, CEO of Holman Consumer Services. Holman Automotive acquired the 14-rooftop Kuni Automotive in July.

CFPB fines Experian $3 million over misleading credit scores

The Consumer Financial Protection Bureau fined Experian $3 million for deceiving consumers about the nature and use of the credit scores it presented to consumers.

Sage Auto settled with FTC to avoid costly litigation, its attorney says

Sage Automotive Group and its owners settled federal charges last week that the group used deceptive and unfair sales and financing practices.

Keep F&I simple and fast, no matter the tools

It's important to remember that each consumer's priorities are different when it comes to the F&I process.

CU Direct's network climbs to No. 2 in auto loan originations

Credit unions on CU Direct's auto lending network as a group were the second-largest auto financing source in 2016, CU Direct said.

Sage Automotive to pay $3.6 million to settle FTC charges

Sage Automotive and its owners agreed to settle federal charges that the dealership group used deceptive and unfair sales and financing practices.

E-contracting grows, has hurdles to clear

Electronic contracting has become increasingly prevalent in auto retail, but it still has room to improve, especially as an enabler to the fully online vehicle transaction.

Do you know the rules on credit pulls?

Soft credit pulls can help consumers do more of the car-buying process, including F&I, online. But dealerships need to be aware to stay in compliance with the laws.

Fully online transactions coming, but at what cost to F&I?

As the auto industry prepares for the advent of the fully online transaction, there is a specific set of challenges in the F&I arena.

AutoGravity, Black Book launch digital tool to crunch trade-in value

AutoGravity and Black Book have teamed up to offer consumers and dealers a trade-in value tool through AutoGravity's mobile app and web platform. The tool went live on Tuesday.

Leasing slows from its torrid growth pace

While leasing continues to drive new-vehicle sales, it's growing at a slower rate than in recent years. Edmunds expects lease penetration to decline to 30 percent overall in 2017, from a record high 32 percent in 2016.

In Trump era, lenders could channel compliance resources to tech

Lenders are trying to determine the impact of technology throughout the car buying, financing and ownership process and how it will affect their business.

Auto loan values rise along with the length of terms, leasing

The average loan amounts for new and used vehicles rose in the fourth quarter, but consumers kept monthly payments low with long loan terms and leasing, Experian Automotive reported.

Delinquencies edge up but remain in check

The percentage of auto loans delinquent 30 or more days rose slightly in the fourth quarter, Moody's Analytics said, adding that it's not cause for alarm.

For millennials, it's all about the payment

As millennials age, the vehicles they choose to buy may change, but the way they look at affordability will likely remain consistent.

EFG launching compliance tutorials

EFG aims to simplify F&I compliance for industry newcomers and veterans through a series of free podcasts and YouTube videos.

Q4 F&I results improve at 5 of 6 publics

Group 1, AutoNation, Asbury, Sonic and Lithia posted improved F&I results in the fourth quarter, although the retailers gave mixed views this month on whether growth will continue.

Keep the buying process flexible

In the evolution to the online car-buying process, it's important to remember there is no one-size-fits-all solution.

Lenders, help borrowers break the subprime cycle

Americans have mostly recovered from the 2008-09 recession, but it can still be difficult for many subprime consumers to bounce back, especially when interest rates are high and auto insurance costs are almost as much as the...

Finance portal offers 'one-stop shop' for dealership staffs

To help dealership employees access data needed to close deals faster, ChannelNet, with Hyundai Capital America, has upgraded its dealer portal, adding mobile use and customizing it to fit the duties of multiple staffers.

GM Financial eyes more growth

After gaining subvented loan and lease exclusivity over the past two years, General Motors' captive finance arm, GM Financial, is eyeing floorplanning and nonsubvented loan share, top executives say.

Used-car leasing fails to meet expectations

In spring 2016, the idea of used leasing buzzed around the National Automobile Dealers Association convention and the American Financial Services Association Vehicle Finance Conference in Las Vegas.

To keep millennials, keep them engaged

Dealers are hiring more millennials, but struggling with how to retain them. Experts say it can be done, and here's how.