Dealers

GM recalls 375,000 heavy-duty trucks with Takata airbags

5:23 pm U.S. ET | May 29, 2015

GM is recalling about 375,000 heavy-duty pickup trucks equipped with passenger-side airbag inflators made by Takata. And Subaru will expand a recall of Impreza compact cars with Takata airbags to about 80,000 from 20,000....
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Tesla's Texas push runs out of juice

2:34 pm U.S. ET | May 29, 2015

Elon Musk has been shut out of the Lone Star state again. For the second time in two years, Tesla Motors is walking away in defeat from Texas after failing to convince lawmakers that it should be allowed to sell its $100,000 electric cars in the state....
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2 car salesmen rescue trucker from fiery crash in Minn.

1:13 pm U.S. ET | May 29, 2015

Two car salesmen from neighboring dealerships in suburban Minneapolis teamed up Wednesday afternoon to save a life....
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J.D. Power to buy NADA Used Car Guide

1:00 pm U.S. ET | May 28, 2015

The National Automobile Dealers Association has agreed to sell an 82-year-old institution, its Used Car Guide business, to J.D. Power. The deal is expected to yield shared cost savings and lead to more comprehensive data and new products....
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TrueCar faces shareholder suit

3:13 pm U.S. ET | May 28, 2015

TrueCar's legal woes mounted Wednesday as the online car-buying service was hit with a shareholder lawsuit alleging that it misled its investors about how it does business....
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Fiat Chrysler reducing powertrain warranties to 60,000 miles for 2016 models

5:00 pm U.S. ET | May 27, 2015

Fiat Chrysler Automobiles is reducing its powertrain warranty for the 2016 model year to five years or 60,000 miles from five years or 100,000 miles. The move follows a similar change in March by General Motors....
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JAMIE LaREAU

BLOG: F&I providers and lenders, here's your chance to fulfill dealers' dreams

11:30 am U.S. ET | May 27, 2015

With gross profit margins on new-vehicle sales narrowing, dealers are worried about the future and where the profits on the sales side will come. The F&I office is an obvious place....
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RICHARD TRUETT

BLOG: With sports cars, hit reset (often) for success

11:00 am U.S. ET | May 26, 2015

Sporty cars won't live past one generation if car companies don't keep them fresh with new models and features. Constant investment or a slow, agonizing death....
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Former Detroit-area Ford dealer Tarik Daoud dies at 78

8:21 am U.S. ET | May 26, 2015

Tarik Daoud, the longtime CEO of the former Al Long Ford in Warren, Mich., died Sunday. He was 78....
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Dealers

12:01 am U.S. ET | May 25, 2015

Members of the Jacobs family at Jacobs Ford in St. Paul, Neb., receive a 75-year award from Ford Motor Co. Pictured, from left, are Kevin Klossner, Ford's Kansas City regional manager; William Jacobs; Bradford Jacobs; and Dustin Jacobs....
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California dealers sue TrueCar

12:01 am U.S. ET | May 25, 2015

The California New Car Dealers Association is suing TrueCar Inc., accusing the vehicle-shopping site of breaking California laws on dealer licensing, brokering, advertising and disclosure....
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Can dealership make this SUV fit for a horse? Of course

12:01 am U.S. ET | May 25, 2015

A Ford store in Illinois revamped an Excursion, making it in to a mobile horse stall that hauls around a miniature horse for charity....
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Auctions focus on high-quality vehicle images

12:01 am U.S. ET | May 25, 2015

Auctions are taking steps to raise the quality and resolution of their vehicle photos, yielding more bids and higher conversion rates....
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BEST PRACTICES

Long wait, quick win for Florida Audi dealer

12:01 am U.S. ET | May 25, 2015

After opening in December 2013, Mario Murgado's Audi Stuartcq near Florida's Atlantic coast was one of just a dozen dealerships to win Audi's Magna Elite Society award in 2014, the highest award bestowed upon Audi dealers. It was the equivalent of an NFL expansion team winning the Super Bowl....
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Dealers can't even touch some hot brands

12:01 am U.S. ET | May 25, 2015

Buying a luxury German-brand dealership isn't easy. Just ask dealer David Slone. His three-year, as yet unsuccessful search shows how difficult it is to acquire an in-demand brand....
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Recall completion rates declining, Autotrader surveys show

10:41 am U.S. ET | May 22, 2015

Following what's shaping up to be the largest industrywide recall in U.S. automotive history, automakers might have to convince recall-fatigued consumers to bring affected vehicles in for repairs....
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VINCE BOND JR.

BLOG: How BMW saleswoman builds rapport, trust and her brand on social media

12:02 pm U.S. ET | May 22, 2015

The chance to leave a lasting impression on a potential buyer perusing the dealer lot doesn't have to end when a salesperson hands over a business card....
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Wal-Mart revamps auto-care centers

2:40 pm U.S. ET | May 22, 2015

Wal-Mart's auto centers, the car-maintenance areas attached to many of its stores, are getting a service overhaul. To improve the experience and entice more customers, the company is dedicating staffing and training programs to the department....
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Autobytel acquires rival Dealix for $25 million

4:00 pm U.S. ET | May 21, 2015

Autobytel, one of the largest providers of sales leads to auto dealers, has purchased longtime rival Dealix for $25 million in cash. The deal brings together two of the most-prominent providers of leads, which are vehicle-buying prospects who want to be contacted by a dealer. They typically cost dealers $20 a piece....
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California dealer group sues TrueCar, claims website acts as dealer

2:21 pm U.S. ET | May 20, 2015

The California New Car Dealers Association is suing TrueCar, accusing the vehicle-shopping site of breaking California laws on dealer licensing, brokering, advertising and disclosure....
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HANNAH LUTZ

BLOG: Uber, credit-challenged drivers walk the subprime tightrope

12:00 pm U.S. ET | May 20, 2015

Uber offers its credit-challenged drivers a finance program to help them buy their vehicles. But the program can put some drivers in trouble, according to a Marketplace.org report. Some auto industry experts fear that too many subprime loans could help trigger another financial crisis....
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DAVID BARKHOLZ

BLOG: How auto dealerships can 'starve' a union drive

4:12 pm U.S. ET | May 20, 2015

A tried-and-true method of getting union-sympathizing mechanics to quit is assign them electrical fixes and other tough jobs that end up taking longer than their allotted time....
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SELF EXPRESSION

Sales staffers seek to brand themselves

12:01 am U.S. ET | May 18, 2015

Auto salespeople increasingly are promoting themselves -- apart from their dealerships -- with personal websites, YouTube videos and social media pages as a way to sell vehicles now and down the road. It's a trend akin to one in the real-estate world, in which salespeople promote themselves rather than their agencies....
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How reviews can boost work force

12:01 am U.S. ET | May 18, 2015

Dealers and salespeople have come to realize that the most impactful reviews, those that do the most to enhance the brand of the store or the salesperson, tell a story....
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N.C. dealer stays flexible to win Hispanic sales

12:01 am U.S. ET | May 18, 2015

Summary: A North Carolina Nissan dealer builds a sales department to appeal to the growing local Hispanic market. Flexibility is a key to success....
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Special Video Report
Nissan's Munoz on dealers: 'You grow or you go'

Nissan's Munoz on dealers: 'You grow or you go'

Nissan N.A. boss Jose Munoz continues to push U.S. dealers for a big jump in market share while deflecting complaints that his stair-step sales targets are too hard to achieve.
» Watch the Video