STUTTGART - Daimler-Benz will offer a 30-year anti-corrosion warranty on all its Mercedes-Benz cars starting 24 October.
The unique guarantee against body rust and mechanical breakdown will operate across 23 European countries.
'The quality of our entire model line-up allows us to take this unique step toward a new dimension of customer care, which is in line with the very core of our brand philosophy,' said Dieter Zetsche, head of sales for Daimler-Benz.
For the first four years, the Mercedes-Benz warranty covers almost every factor of car ownership.
The plan, called Mobilo-life, includes such minor mishaps as lost keys, battery failure, insufficient oil, tire damage and using the wrong type of fuel.
Then, if a customer has the car serviced regularly (at least every two years) at an authorized Mercedes-Benz dealership, the anti-corrosion and roadside assistance coverage continues for 26 years.
The high quality of materials, standards of workmanship and corrosion protection of the bodywork and underfloor structures allows the warranty, Zetsche said. If the body is perforated due to corrosion from the inside out anytime within 30 years, Mercedes-Benz will repair the damage at one of its workshops, at no cost to the owner.
The roadside assistance coverage includes reimbursement of taxi or public transport fares and the cost of completing the original journey by rail or air.
It covers chauffeur collection and delivery within 40km, a loan car for five days while work on the damaged car is carried out, five nights in a hotel, and payment of parking and telephone charges.
The new coverage coincides with the launch of the S-class in Europe's left-hand-drive markets on 24 October.
Chrysler vehicles in Europe are covered by a three-year warranty. They will not be affected by the Daimler-Benz decision.
Chrysler and Daimler-Benz will share R&D and some components, and they will collaborate on logistics, but they will remain strictly separate in the marketplace.
Daimler-Benz and Chrysler are not yet legally merged although shareholders have agreed the merger.
Completion of the merger through an exchange of shares is due to take place on 4 November at the earliest and by mid-December at the latest.