CHICAGO -- Volkswagen of America is saying auf Wiedersehen to ad agency Crispin Porter & Bogusky after a four-year run despite a rise in U.S. market share and a comparatively soft sales decline compared with competitors.
"Our goal of rapidly increasing our volume in a mature market requires the Volkswagen brand to evolve into a more relevant mainstream choice," Tim Ellis, vice president of marketing, said in a statement Monday.
The company, which has boosted its U.S. share to 2 percent through July from 1.6 percent a year earlier, said that it is seeking a new U.S. agency of record for its $200 million-plus account.
The company plans to triple annual U.S. sales of VW, Audi and Bentley models to 1 million units annually by 2018 as part CEO Martin Winterkorn's drive to overtake Toyota Motor Corp. and General Motors Co. and become the world's largest automaker.
"The Volkswagen brand needs to inspire our base of enthusiasts as well as reach out and captivate those in mainstream America," Ellis added. "Therefore, we are re-evaluating all areas of our business and after careful considerations have decided to take the necessary steps to ensure we have the right agency partner in place."
Through the first half of the year, the German parent company was just 464,000 sales behind Toyota, cutting the lead by more than 1 million sales in 12 months. In addition to winning a long-running takeover battle for Porsche Automobi Holding SE, VW has added former Fiat S.p.A. marketing boss Luca De Meo as global marketing chief.
U.S. sales for the VW brand have dropped 13.5 percent this year through July in a market that's down 32.1 percent.
Search consultancy Roth Associates will run the review.
In a statement, a Crispin spokeswoman said the agency would decline VWs invitation to defend the account.
We have been privileged to have had the opportunity to work with Volkswagen for the past four years and are extremely proud of all that we have accomplished together," she said. "We do not participate in reviews for our current accounts, and this will not be an exception. We wish Volkswagen the absolute best.
Helga and hip-hop
Crispins work for VW was often controversial and occasionally bizarre, with characters such as the lab-coat-clad Helga and taglines such as Find your fast and Unpimp mein auto. One series of jarring ads meant to emphasize safety showed a serene conversation in a car jolted without warning by an unforeseen collision. Another featured a painfully awkward German hip-hop singer.
The agency also enlisted Brooke Shields as a narrator supposedly perturbed about families having children just to have an excuse to buy a Routan minivan, which VW also sold to soccer fans with a viral campaign mocking soccer moms. More recently, ads have featured a vintage VW bug hosting a late-night-style talk show.
VW spent about $205 million on U.S. measured media last year, according to TNS Media Intelligence.