Skip to main content
Sister Publication Links
  • Automotive News
  • Automobilwoche
  • Automotive News Canada
  • Automotive News China
Subscribe
  • Subscribe
  • Newsletters
  • Login
  • HOME
    • Latest news
    • Automakers
    • Suppliers
    • New Product
    • Environment/Emissions
    • Sales By Market
    • On The Move
    • Auto Shows
    • Munich Auto Show
    • Geneva Auto Show
    • Paris Auto Show
    • Beijing Auto Show
    • Shanghai Auto Show
  • Features
    • Long Read
    • Interview of the Month
    • Focus on Electrification
    • Focus on Technology
    • Segment Analysis
    • Cars & Concepts
    • Supplier Spotlight
    • Europe By The Numbers
  • Opinion
    • Blogs
    • Commentary
    • Guest columnists
  • Photos
    • Photo Galleries
    • Geneva Photo Gallery
    • Beijing Photo Gallery
    • Frankfurt Photo Gallery
    • Paris Photo Gallery
    • Shanghai Photo Gallery
  • Podcasts
  • Car Cutaways
  • Resource Center
  • EVENTS
    • ANE Congress
    • ANE Rising Stars
    • ANE Eurostars
  • More
    • Publishing Partners
    • Social Media
    • Contact Us
    • Media Kit
    • About Us
    • Capgemini: All or nothing: Why circular business models require a holistic approach
    • Capgemini: Invent Head on automotive takeaways from CES 2023
    • Capgemini: Securing the industry's future through a radical rethink
    • Capgemini: Succeeding with the automated driving journey through AI
    • Capgemini: The circular economy is spurring new thinking on EV batteries
    • Capgemini: Toyota and Capgemini leaders on how OEMs can handle industry changes and succeed
    • HEXAGON: Plugging into data is the only way to make winning EVs
    • PUBLICIS SAPIENT: The power of post-purchase: How automakers can maximize customer lifetime value
    • TOYOTA EUROPE: Toyota Motor Europe's next-gen C-HR: sensory innovations revealed by Vehicle UX leader
    • TUV Rheinland: Ideas, services and certifications for smart mobility
    • TUV Rheinland: Testing of automated and autonomous vehicles on test tracks
    • Toyota Europe
    • UFI Filters
    • SENSEAUTO: Driving the future of mobility with SenseAuto: The AGI power behind the wheel
    • Facebook
    • Instagram
    • LinkedIn
    • Twitter
MENU
Breadcrumb
  1. Home
  2. Automotive News Europe
November 21, 2015 12:00 AM

VW refuses compensation for European owners of rigged diesels

  • Tweet
  • Share
  • Share
  • Email
  • More
    Print

    FRANKFURT -- Volkswagen Group will not offer compensation to European customers who bought a diesel car with "cheat" software, taking a different tack from in the U.S. where the automaker will provide a goodwill package worth $1,000 to affected owners.

    In Europe, the automaker will tailor a package of measures to ensure that owners of cars are inconvenienced as little as possible when their vehicles are recalled for fixes to make them compliant with type approval regulations, a VW spokesman said.

    "Financial compensation will exclusively be offered to customers in the U.S. and Canada," the spokesman told Automotive News Europe.

    The automaker has admitted that up to 11 million diesels models sold worldwide by its VW, Audi, Skoda, Seat and VW commercial van brands may have engine management software that was manipulated to fool official tests for harmful NOx emissions.

    About 8.5 million cars in Europe are affected compared with 482,000 in the U.S. where owners are receiving a $500 prepaid Visa card, a second prepaid card worth $500 that can be redeemed at VW dealerships and three years of 24-hour roadside assistance.

    VW says U.S. customers with rigged cars deserve compensation because they bought a vehicle specifically advertised as a "clean diesel." In the U.S., customers were investing in a niche technology compared with Europe where more than half of new cars sold are diesels, the company argues.

    U.S. customers also pay more to run a diesel car because the diesel fuel costs more than gasoline whereas European buyers receive tax benefits and, in some countries, pay less for diesel fuel than for gasoline.

    VW believes that European customers will be less inconvenienced by the scandal because plans for an EU-wide recall of the affected cars will soon be finalized. In the U.S. discussions with authorities over a proposed solution are at a less advanced stage.

    With so many rigged cars on European roads, it would cost VW a huge amount to compensate customers in the same way as in the U.S. A prepaid Visa card and voucher worth a combined 1,000 euros offered to each owner would amount to 8.5 billion euros.

    VW has previously said it expects to have issues relating to the recall of cars with EA 189 engines clarified by the end of the month or middle of December at the latest.

    VW has developed a fix for all the engine family's displacements except the 1.2-liter version. That fix should come soon and will amount to a software adjustment, he said.

    VW will embark on one of the biggest recalls in European automotive history after the Germany motor transport authority (KBA) approved the automaker's proposed fixes.

    The KBA's decision is likely to be accepted by all 28 EU nations. Each EU country has authority to give type approval but once a car is approved in one country, its certification is valid through the EU.

    RECOMMENDED FOR YOU
    EU trade chief to tell China that retaliation is a bad idea
    Recommended for You
    EU trade chief to tell China that retaliation is a bad idea
    EU trade chief to tell China that retaliation is a bad idea
    Joerg Lamparter Mercedes 2023 Eurostar
    2023 Eurostar winner Joerg Lamparter of Mercedes-Benz
    Mark Zhou Nio 2023 Eurostar
    2023 Eurostar winner Mark Zhou of Nio
    Dr. Kai Yu, Founder and CEO of Horizon Robotics
    Sponsored Content: Interview with Dr. Yu Kai, Founder and CEO of Horizon Robotics
    Sign up for free newsletters
    EMAIL ADDRESS

    Please enter a valid email address.

    Please enter your email address.

    Please verify captcha.

    Please select at least one newsletter to subscribe.

    You can unsubscribe at any time through links in these emails. For more information, see our Privacy Policy.

    Get Free Newsletters

    Sign up and get the best of Automotive News Europe delivered straight to your email inbox, free of charge. Choose your news – we will deliver.

    You can unsubscribe at any time through links in these emails. For more information, see our Privacy Policy.

    SUBSCRIBE TODAY

    Get 24/7 access to in-depth, authoritative coverage of the auto industry from a global team of reporters and editors covering the news that’s vital to your business.

    SUBSCRIBE NOW
    Connect with Us
    • Twitter
    • Facebook
    • LinkedIn
    • Instagram

    Founded in 1996, Automotive News Europe is the preferred information source for decision-makers and opinion leaders operating in Europe.

    Contact Us

    1155 Gratiot Avenue
    Detroit MI  48207-2997
    Tel: +1 877-812-1584

    Email Us

    ISSN 2643-6590 (print)
    ISSN 2643-6604 (online)

     

    Resources
    • About us
    • Contact Us
    • Advertise with us
    • Advertise with Us
    • Ad Choices
    • Sitemap
    Awards
    • Rising Stars
    • Eurostars
    • Leading Women
    Legal
    • Terms and Conditions
    • Privacy Policy
    • Privacy Request
    Automotive News Europe
    Copyright © 1996-2023. Crain Communications, Inc. All Rights Reserved.
    • HOME
      • Latest news
      • Automakers
      • Suppliers
      • New Product
      • Environment/Emissions
      • Sales By Market
      • On The Move
      • Auto Shows
        • Munich Auto Show
        • Geneva Auto Show
        • Paris Auto Show
        • Beijing Auto Show
        • Shanghai Auto Show
    • Features
      • Long Read
      • Interview of the Month
      • Focus on Electrification
      • Focus on Technology
      • Segment Analysis
      • Cars & Concepts
      • Supplier Spotlight
      • Europe By The Numbers
    • Opinion
      • Blogs
      • Commentary
      • Guest columnists
    • Photos
      • Photo Galleries
      • Geneva Photo Gallery
      • Beijing Photo Gallery
      • Frankfurt Photo Gallery
      • Paris Photo Gallery
      • Shanghai Photo Gallery
    • Podcasts
    • Car Cutaways
    • Resource Center
    • EVENTS
      • ANE Congress
      • ANE Rising Stars
      • ANE Eurostars
    • More
      • Publishing Partners
        • Capgemini: All or nothing: Why circular business models require a holistic approach
        • Capgemini: Invent Head on automotive takeaways from CES 2023
        • Capgemini: Securing the industry's future through a radical rethink
        • Capgemini: Succeeding with the automated driving journey through AI
        • Capgemini: The circular economy is spurring new thinking on EV batteries
        • Capgemini: Toyota and Capgemini leaders on how OEMs can handle industry changes and succeed
        • HEXAGON: Plugging into data is the only way to make winning EVs
        • PUBLICIS SAPIENT: The power of post-purchase: How automakers can maximize customer lifetime value
        • TOYOTA EUROPE: Toyota Motor Europe's next-gen C-HR: sensory innovations revealed by Vehicle UX leader
        • TUV Rheinland: Ideas, services and certifications for smart mobility
        • TUV Rheinland: Testing of automated and autonomous vehicles on test tracks
        • Toyota Europe
        • UFI Filters
        • SENSEAUTO: Driving the future of mobility with SenseAuto: The AGI power behind the wheel
      • Social Media
        • Facebook
        • Instagram
        • LinkedIn
        • Twitter
      • Contact Us
      • Media Kit
      • About Us