GENEVA (Reuters) -- Volkswagen Group CEO Matthias Mueller believes that the automaker will succeed in winning back customers' trust after admitting to rigging emissions software for millions of its cars.
"We have started a lot of customer-relation programs, I'm very convinced it will work very well," Mueller told Reuters TV on Monday ahead of the Geneva auto show.
The scandal over rigged emissions tests, which affects up to 11 million vehicles, is VW's biggest business crisis in its 78-year history.
The U.S. Justice Department has sued VW for up to $46 billion for violating U.S. environmental laws, and VW is still in talks to agree on a fix for nearly 600,000 diesel vehicles in the U.S.
But Mueller told Reuters that he did not believe that U.S. authorities were being too hard on VW.
"No, I cannot suppose they are too hard but they are investigating very strongly. That's OK, also from our point of view," he said, adding VW was in a constructive dialogue with U.S. officials.