Over 43% of car owners opt for third-party servicing centers instead of returning to OEM dealer service departments, especially after warranties expire. This trend is driven by poor customer service and disorganized data management at dealerships. However, there are effective strategies to enhance customer retention and improve service.

• Discover the top 10 strategies to retain customers.
• Use intelligent tools to personalize customer experiences.
• Increase shop productivity and customer satisfaction.

Learn how to address common issues and keep your customers coming back to your dealership service department.