The head of PSA Group's new mobility unit, Brigitte Courtehoux, is leading the automaker into "a totally new environment." With products such as its Free2Move car-sharing app, PSA has entered a sector where customer relationships need to be nurtured around the clock. That is something most automakers are just starting to master. She outlined what PSA is doing to succeed as a mobility provider in an interview with Automotive News Europe Correspondent Peter Sigal.