Executive Insights Q&As

These sponsored question and answer pieces offer a look at how industry leaders are navigating today’s auto landscape. This editorial-style feature gives companies a platform to share expert perspectives, highlight innovation and discuss the trends shaping the future of mobility.
Amid market volatility, smart buyers eye strategic acquisitions

As global economic turmoil escalates, Canadian dealers and dealer groups face many questions as they view the acquisition landscape. What brands still represent great opportunities? Is it advisable to consider buying dealerships overseas?

May 19, 2025 01:08 PM
Expert Insights: How to boost auto-loan efficiency and qualify more customers

Obtaining a car loan at a dealership often is a complicated and time-consuming process that frustrates customers. Dealers also face a gauntlet of lending pain points. Moreover, traditional credit-risk assessments often prevent many customers from getting loans, which limits sales potential.

May 12, 2025 12:58 PM
How dealerships can deal with hail damage without getting dinged

True protection from storm damage begins well before the skies threaten. Every dealership needs a proactive plan that can control for every factor that can be anticipated – even if the weather cannot be. Yanni Arvis, managing director of Dent Master, offers some observations about a proactive damage repair strategy and sheds some light on coping with that darkest of days.

April 14, 2025 01:30 PM
Explore key strategies for navigating dealership compliance

Like so many things in the automotive retail industry these days, st ate and federal regulations governing dealerships are constantly evolving, whether they involve advertising, sales and fair-lending practices, customer privacy or data handling.

April 07, 2025 01:25 PM
Why dealers should buy tools for technicians to ratchet up benefits

Requiring technicians to purchase their own tools can pose a significant barrier to recruiting new fixed-ops talent. That’s hardly ideal, given how difficult it already is to find qualified technicians. Aside from boosting employee recruitment and retention efforts, buying tools for technicians also provides an array of other benefits for dealerships, as explained by Colby McConnell, the co-founder and Chief Executive Officer of Sonic Tools, a leading manufacturer of professional tools and tool-storage solutions for the automotive industry.

April 07, 2025 01:24 PM
Strategies for dealers to attract and retain top industry talent

Attracting the best employees in an ultra-competitive market is a constant challenge for dealers. Adam Robinson, the Chief Executive Officer and co-founder of Hireology, explains how a strategic approach to attracting and retaining top talent can position dealerships as employers of choice and lay a foundation for high-performing teams.

March 31, 2025 01:33 PM
The changing dynamics of roadside assistance: Evolving the customer experience

The roadside-services industry is leveraging new and emerging technologies aimed at rescuing stranded customers faster, while at the same time offering them more transparency into the rescue process.

March 24, 2025 01:19 PM
How dealerships can attract – and then keep – talented employees

It’s no secret that automobile dealerships face a persistent challenge in finding employees – the service bay, for sure, but also on the sales floor and other departments. Every generation has its own perspective on pay and perks.

March 17, 2025 01:29 PM
Navigate the M&A process and stand out: Sound advice for first-time dealership buyers

Buying a car dealership is a complicated and complex process, even for experienced dealers. But it can be especially daunting for first-time buyers, who must navigate a gauntlet of challenges–including some that often are overlooked.

March 17, 2025 01:24 PM
Revving up the EV market: How bold moves accelerate growth

The automotive industry’s rush to vehicle electrification has lost its charge. Sales are rising, but not as fast. And the federal government’s enthusiasm has petered out with the arrival of a new administration. What can give the EV transition a jolt? Raman Ram, EY Americas Aerospace, Defense & Mobility Leader, sheds light on the current state of EVs and how the market can regain momentum.

March 17, 2025 01:22 PM
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