CIBC Auto Finance’s big move to third from sixth place in J.D. Power’s 2025 Canada Dealer Financing Satisfaction Study, released May 6, did not happen by accident.Invaluable feedback from dealers coupled with the bank’s drive for continuous improvement vaulted CIBC Auto Finance past entrenched competitors within the non-captive prime-lending category, despite it being a relative newcomer to the market.

The automotive industry still lags behind other sectors in using customer data to enhance experiences, despite recognizing its value. Challenges stem not from unwillingness but from outdated, disconnected technology systems that prevent a unified customer view. Automotive retailers struggle to link sales, service and customer history. In this article, Pinewood.AI’s Global Chief Marketing Officer, Kim Costello, discusses how enabling better data connection across dealerships and OEMs can unlock greater customer value.

Smart dealerships are leveraging complimentary F&I offerings like limited warranties as gateways to valuable upsells. This strategy creates 360 degrees of value – boosting dealer profitability while extending relationships. Packaged limited warranty programs present value to the customer, in some cases, preserving the value of the car and increasing customer satisfaction. When presented transparently as solutions to real-life challenges rather than high-pressure add-ons, these products build trust while significantly enhancing dealership revenue and customer retention.

The ability to accelerate solutions is more important than ever in today’s fast-paced and ever-evolving automotive Industry. To help our customers achieve this, DuPont offers in-house advanced engineering capabilities that help facilitate application development and concept validation in support of the development of novel adhesive solutions for automotive EV batteries and vehicle body structures.

Leverage AI and automation in your dealership with high-quality data and insights from Cox Automotive. Discover how AI tools can simplify tasks, boost productivity, and maximize profitability in automotive retail.

A few short weeks ago, Hyundai celebrated the grand opening of its much-anticipated Metaplant in Bryan County, Georgia. Known officially as Hyundai Motor Group Metaplant America (HMGMA), this highly connected, intelligent manufacturing and assembly plant is a centerpiece of Hyundai’s North American manufacturing strategy and a symbol of the automaker’s nimble approach to assembling its cars and trucks.

Luxury car design, for Swarovski Mobility, is about great collaboration as well as great ideas. There’s a creative buzz that comes from partnering with experts who have synergistic skill sets – car designers, engineers, Tier 1 industry suppliers, and more. Such relationships have led to innovations like the Emotional Cockpit, bringing highly personalized, functional luxury to high-end vehicle interiors and exteriors.There’s more to it than decoration. This is crystal integrated with smart technology to produce a sleekly minimalist aesthetic for a state-of-the-art driving experience. Sustainably produced at Swarovski’s creative base in Austria, it is conscious luxury that’s changing the future of car design.

Twenty-six-year-old Brendan has been a lifelong car enthusiast, an avid driver—and an electric vehicle skeptic. So when a friend invited him along on a thousand-mile road trip in his Tesla Model 3, Brendan was curious but prepared to be underwhelmed.