Service And Parts

Stay up-to-date with the latest news on dealership services and parts.
Audi dealership general manager who joined rival store temporarily banned from poaching former co-workers

A judge granted a temporary injunction to prevent an Audi dealership general manager to hire former co-workers to join him at a rival Audi store nearby.

May 19, 2025 10:00 AM
Service & Parts tips: How to determine if there’s teamwork in your service department

The interaction between the parts department and technicians can be a good barometer of the cohesiveness of a service department.

Last Updated
May 15, 2025 05:48 PM
Overheard: Mistakes will happen; how you fix them is what’s important

Here is a compilation of advice from service department experts.

May 15, 2025 03:59 PM
Philadelphia Catholic high school opens 3-year technician training academy

The 3-year automotive academy at Father Judge High School in Philadelphia celebrated its grand opening in May as its 24-student inaugural class neared completion of their first year of studies.

May 15, 2025 02:38 PM
Dealer Stream, Blockboard team up to combat streaming advertising fraud

Dealer Stream and Blockboard believe their streaming advertising partnership will help dealerships cut costs, boost efficiency and reduce digital fraud.

May 12, 2025 06:03 PM
Strategic pricing is vital to managing parts inventory in the tariff era

Dealerships that embrace strategic pricing and disciplined inventory management are turning a potential crisis into an opportunity, Chuck Hartle of PartsEdge writes.

May 08, 2025 01:41 PM
Car-related purchases are common emergency expense, survey finds

Data from PYMNTS and Splitit from early 2025 shows that auto parts and accessories was the leading category of unexpected expenses.

May 07, 2025 04:56 PM
Stellantis plots sprawling Mopar parts ‘mega hub’ west of Detroit

The goal is to start construction of the mega hub before the end of the year and open by the first quarter of 2027, aligning with the sale-leasebacks executed recently on the old warehouses.

May 02, 2025 07:46 PM
Independent repair shops improve scores in latest J.D. Power study

Customer satisfaction at independent repair shops for tire replacement, quick oil change and full service maintenance increased in the latest J.D. Power study.

May 01, 2025 06:08 PM
Guest commentary: How technology can offset new-vehicle sales slumps, drive profits

If tariffs and the high cost of buying a new car persists, smart dealerships should leverage technology to guard against profit downturn.

April 29, 2025 05:02 PM
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