A combination of Facebook and Google is helping to reel in buyers while also providing a glimpse of the Kansas dealerships' culture.

One dealership group in the Chicago suburbs revamped its hiring and onboarding process. The moves have significantly reduced employee turnover.

Curtis McMicheaux, general sales manager at Manly Hyundai, uses what he calls a "3for3" method to turn Internet leads into done deals.

The Smythe Volvo dealership in New Jersey says it saves $50,000 to $75,000 annually with a strategy it calls “expense hygiene."

To get ahead of a looming staffing shortage, Tom Gibbs Chevrolet in Palm Coast, Fla., created an in-house development program designed to retain and promote younger technicians, offering career progression and pay increases as they complete training.

Instruction on CPR and automated external defibrillators isn’t mandatory, but staffers say it builds pride and confidence.

Ray Auto Group takes some of the mystery out of hybrids and EVs for consumers by offering low-key public forums with the experts who sell and service them.

When hail strikes, tents covering vehicles on lots can offer better coverage than insurance .

Staffers at a Subaru dealership in Massachusetts spend some Fridays each summer showcasing new vehicles and interacting with potential customers at a local zoo.

When California announced a coming ban on watering ornamental turf, Del Grande Dealer Group made a plan to save water, save money and upgrade its Silicon Valley landscaping with native plants